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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 16,890 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller but need bumpers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality controller, if you have the back bumpers already and need a replacement, this is the controller for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior to the elite series 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy the elite series 2 as my elite series 1 wasn't that old but I treated myself for my birthday and was pleasantly surprised! The first one I received was defective however customer service did amazing refunding me to buy a new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Maddi,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. We're sorry that there was an issue with the first one, but overjoyed that the second is working out well for you. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Only Controller Worth Buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!! Awesome customization and compatibility! Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Microsoft just fix these simple things for PC.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware wise excellent controller; USB-C, great battery life; very heavy, premium feel; back buttons; adjustable triggers and sticks. Several months in and I've had no issues with buttons sticking or stick drift. However, the software side of things has been, less than stellar. First of all if you have to connect this controller to your PC via USB for any reason it simply will not connect back to bluetooth once you remove the USB connection. You have to remove the controller from your devices and re-pair it. No other controller I've used on my PC (SN30pro+ and DS4) have this issue, and Microsoft still won't address it. Second, connectivity is a big issue. Not only was I getting random drop outs at different times (seemingly always in the middle of a very important part of my game lol) but it was tanking my framerates on games like Horizon Zero Dawn and Jedi Fallen Order. As soon as I switched back to my DS4 the issues disappeared. It's a shame, this controller feels so good in the hands, but software-wise is were the experience goes down the toilet. I'm now using my SN30pro+ full-time and it's hands down the best controller for PC. Hopefully Microsoft addresses some of these issues with the V3, but I've given up waiting. Also $200 and no motion controls? C'mon man. Buy at your own risk knowing that if you avoid the hardware issues seemingly everyone seems to get, the software ain't much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last controller you will ever buy . This thing oozes quality and the in game control is snappy and responsive . Will never play on any other controller for now on

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. Easy to plug and play on PC. Heavy and feels good in your hands. Ability to swap sticks and dpads.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Disappointed

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My right joystick started to drift after about a month of use :( The weight, paddles, attachments, and accessories are all well made and felt great to hold however!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Has great grips on it and had much more of a premium next gen feel to it! Don’t hesitate add grab this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Recommend

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love this controller. If you want a elite controller but do not need all the extra pieces, this is perfect for you.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel, awesome all black colors. Great Xbox controller, especially when you purchase Best Buy insurance! It's

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Microsoft for the win!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had scuff wick I think is a better controller problem is didn’t last more than 4 months. Stick drift was bad. Bought the elite 2 and have had no stick drift to this day so far

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The best controller money can buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing hands down. I love the button mapping and the customization of this thing. It’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller is awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip on the controller felt amazing and the extra panels on the back are also really cool. Loved how i can adjust the triggers!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grip on the controller felt amazing, I returned it a year ago and I regret it so much. Overall amazing controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Series 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but very easy to break I’d say. I’ve had them for awhile but starting to notice some defects in under a year. Paddles help a lot for competitive gaming though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for my son's birthday. he plays games all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have invested on. I’ve been wanting this controller a bit before covid kicked in but it was difficult to find. Glad to say the wait was worth it. I use this controller on my Xbox, my phone and my pc.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are taking full advantage of your new Xbox Elite Wireless Controller Series 2's cross-platform functionality! No matter your host, we've designed your new interface to deliver our users the very best experience possible. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight feels great yes there are potential issues for stick drift but buy a warranty and dont stress. Overall feels and functions great especially with scuf paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller on the market for any system! Hands down 1,000x better than standard Xbox controller and blows away the PS5 controller too. Thumbsticks have a perfect balance of smooth and tight. Buttons have a very satisfying n mechanical click. The variable triggers make it so easy to switch between a short travel for shooters and a long travel for racing or throttle based games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox Elite Series 2 Controller Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the original controller that came with the series S, we like it a lot.

    I would recommend this to a friend