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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 16,890 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller to play some games on my PC and it’s incredible. I’ve paid similar prices on mouses that don’t even come close to the quality and amount of customization as this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and comfortable to hold. Bought because it was the best rated and was not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price may turn some off, but the Elite Series 2 is the best controller there is. I love the customization feature that lets you have separate game profiles. Compatibility with Xbox One, PC, and later Series X makes it a worthwhile investment.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing that you feel Xbox Elite Wireless Controller Series 2 is a worthwhile investment! We're glad that you're enjoying its many customization features, too. We hope it has enhanced your experience playing games, and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product in every way advertised. I really like the customization that you can do with this and the built in battery. You just have to make sure you can justify the additional money. For me it was worth it. For some it may not be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great controller works an awesome elite so u can move everything and came with a sweet case and charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have muscle issues in my right hand and this controller is sognificantly more comfortable for my hands than the normal xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming controller currently available!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw a bunch of reviews on this product and was worried about durability due to the Elite Series 1 controller being poorly built, however, this seems to be sturdy and put together well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's awesome to hear that you feel the Xbox Elite Wireless Controller Series 2 is the best controller available. Thank you for sharing how much you're enjoying its sturdy construction and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good, not great, but better than original

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'll never want to go back to the original controller. It just feels and plays so much nicer. That being said, it's not perfect, it has randomly turned off on me about twice over 6 months (mid-game).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you continue to encounter this issue, we recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Good elite controller

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome controller, very sleek and grips are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this for a gift to my little cousin he loves to only game. And this controller has been a gift sent from heaven he plays like a pro and tell me it’s the best thing for Xbox’s online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think I'll ever be able to go back to the basic controller. Will juat have to see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and I had a great experience buying. Staff were available and attentive and answered all my questions. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Xbox Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son says it's the best Xbox controller he's ever used. It seems a little heavier but the button options are great and it's nice that the case can be used as a charging dock.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sharp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the elite controllers just too expensive and always broke. This controller holds up well has a good way to it. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works amazing. The fele of the grips and using the back pedals are smooth. Defiently what i needed from a controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got about five of these things had problems with thick drift, but Microsoft always fix the problem

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE improvement over the original. Haven't experienced the stick drift that the first generation was susceptible to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the core and good color. At the time I bought this it was the best deal

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to my door. Great controller really like the customization. Bestbuy did a great job with delivery as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REMOTE I OWNED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about by this remote because all my other remotes analogs seem to go out but this one is still holding strong. The grip the material is holding up and I play at least 4 hours a day. Even though it is pricey I highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller you've owned. Thank you for recommending it to others, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft