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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 16,895 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy. Good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item, definitely better then the standard controller. I took off the bottom paddles as the affected the way I hold the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Great Design without Durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to review as I love this product, but I also hate it as I'm on my third controller. Its a fantastic product for what its designed to do, but it's a terrible product because the quality is terrible. Bumpers and paddles break, usually sometime between 12-24 months. I would rarely suggest this, but if you buy this, make sure you get the 2-year Geek Squad coverage.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great feel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice build quality, ive enjoyed using it so far! I recommned getting insurance because of potential stick drift issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Interchangeable joysticks and dpad are a bonus to fit your play style. I game a lot it easily will last for two years!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Bought multiples of them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Best controller ever, when it worked

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -Best feeling controller I have ever had. Fine controller, smooth, and great grip. Hair triggers are super nice. Cons- Left stick drift that started out as a very minor problem, them developed into a huge problem that custom joystick settings with huge deadspace eventually didnt even work.. This progressed over a single week..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Absolutely satisfied. Will never be going back to regular controllers after the elite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better build quality than the Elite Series 2. If you have them dongles and you need a new controlla then this is the one for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing, I only use this controller it’s comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is an amazing controller and it feels amazing. I gave it a 3 star because if you already own the first elite controller it’s not worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller the grip on it is amazing, the box it came in with the eazy intructions was awesome. I 100% recommend this controller its worth the money!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are a great alternative to the Elite Pro. If you're just looking for a nice rechargeable controller with the ability to upgrade what you choose. Still, the Pro has all the bells and whistles and that nice case! I doubt you'll be disappointed with either/or.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this controller. I already have an elite 2 and wanted this for my PC. Great battery life. Only have to charge once a week and I play everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Awesome Controller - get the GS Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME controller, when it works... I've gone through a few of these. First one had stick drift, 2nd one would disconnect randomly while playing. I would 100% suggest getting the Geek Squad warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t believe everything said about it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard a lot of bad things about this product, I have yet to have any of those issues with this Controller. It works perfectly I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Different length sticks help a lot with different types of games for aiming and such. Solid and quality feel. I tried oan evil controller but it felt cheap and flimsy by comparison.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    By far still the best available

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I use a controller I always end up switching back to this one. Premium quality and build. Map one of the paddles to l3 for gpa games and you’ll never experience drift.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, bought for my kid and it’s more reliable as the xbox base controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son very nice controller with lots of cool gadgets. BUY THE WARRANTY FOR YOUR ELECTRONICS. This controller broke and my son easily had it replaced by best buy< Thanks Bestbuy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox never disappoints

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Controller feels well built, but i wouldnt recommned white as it get dirty quickly.

    I would recommend this to a friend