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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16900 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 16,899 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    2nd controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A cheaper version of an expensive controller. Having options is always good

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Great controller for enthusiasts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I love this controller. The overall build and quality is immensely better than the standard Xbox controller. And it should be, given that it is 2-3x more expensive than the standard, but you definitely get what you pay for. The sheer amount of customization is overwhelming, but is great for the serious gamer. I have noticed the RB button started to stick within the first 4 months of casual gaming, so I am very disappointed about that. My standard controllers only began to have button sticking issues after 1-2 years of use. Subtracting 2 stars because of this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. It's especially great to hear that you're a fan of its customization features and sturdy construction, too. While it sounds like your Elite 2 may be outside of its 90-day limited manufacturer's warranty, we recommend reaching out to Xbox Support to see if there is a fix for the issue you are experiencing here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Elite for the win

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great customization for controller, if you’re replacing an older elite this is a great option to look into.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    "ELITE"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing remote to have, especially with shooter games. You can make adjustments that cater to your own personal playing style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best remote ever for gaming. I would recommend this product to all my friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy the Elite 2, after reading many bad reviews of it, but I went ahead and ordered one as I love my xbox original elite 1. Been using it for almost a month and it works great. Will write more after six month.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 is working well for you. It's great to hear that it's been a good upgrade for you. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Best controller I've ever used

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is simply the best controller I've ever used period. The build quality is excellent and it feels amazing in my hands. You can customize to many features on the controller and get it to your liking/comfort. 10/10 recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      Thank you for sharing that the Xbox Elite Wireless Controller Series 2 is the best controller you've ever used. We're thrilled that you're impressed by its superior build quality and comfortable feel, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this controller. Lol I need to get another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! My husband loves it and it can withstand any hardcore button mashing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is an incredible controller, probably the best you can buy! It’s is leaps and bounds better in every aspect that’s the first elite controller. Once you use and elite 2 controller you won’t want anything else.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts about it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit high in the price for a xbox controller, my last elite controller lasted about 2 years, which isnt great for the price. Hopefully this controller lasts longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good, but wait till it’s on sale

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller do a while, but it’s a common issue for the RB button to stop working after awhile. I don’t ever throw my controller or drop it, it just happened

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Very comfortable in the hands

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better hand feel than the standard controller. Easily customized with provided additional knobs. Still trying to get used to the paddles on back, as standard controllers do not include them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller I’ve had it for a while now with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product that does everything it say thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy this item again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control is the right size not to bulky or to small

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but durability issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until you start getting non-responsive bumpers or drift issues with thumb sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great open box deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, product was in new condition and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller would recommend to any gamer that wants a soild controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great buy. Only difference between this and regular elite is it doesn’t include paddles but I’m not a fan of so it’s okay, plus you can buy separately.

    I would recommend this to a friend