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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 16,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and good for high level gaming other than the normal controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondrous upgrade for the average gamer, battery life is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Solid ,comfortable and cool the thumbsticks can be changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product we like it good for kids and I’m Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best out so far! Grip is perfect for any type of gaming, the buttoms amd triggers feel a little steardier with this new model, so far 10 out 10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Base elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for me because I had the missing parts from previous controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller recommend buying this for anyone who loves playing ganes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really great build.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very sturdy. Feels great in hand. Best controller build on the market by Microsoft. Having this in combination with the Geek Squad protection is 10x better than having a Scuff controller. Cable (USB-C) given with controller is about a 6 feet long. Doesn’t always connect directly with system when attempting to turn on the console from controller. To fix just connect the cable to the console and syncs. Minor flaw but also didn’t attempt to update firmware on controller to see if it remedied the issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying your Xbox Elite Wireless Controller Series 2. If you're still experiencing an issue with the connection to your Xbox, we do recommend (you guessed it!) updating the firmware on your controller and making sure that your Xbox also has the latest service update installed. Please reach out to Xbox Support if that doesn't fix the problem: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it i got one my self afterwards ......

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid feel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it. I would suggest this for anyone who wants the feel of a better quality controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers. This is our 4th time purchasing one for are kids

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Incredible Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this between the xbox one x and my new gaming pc. It works great and the ability to customize using the xbox accessories app is absolutely incredible. Very happy with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's wonderful to hear how happy you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying how customizable it is, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. Sales person was very helpful. Had the answers I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but only the core you have to purchase attachments to fully utilize all functions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    True wireless controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of cool futures and customization true 18 hours of battery time no matter what game you play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one of the best controllers out there, i would recommend this controller to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, works well, bought this for my son's game system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the controller that came with the console it was worth buying

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great controller my child loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good controller my child wanted it for the longest time.the first one was not working well until I got to exchange it thanks to the manager. We love our local Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Simone,

      We're delighted that your child is loving their new Xbox Elite Wireless Controller Series 2. It's wonderful to hear that you had a good experience getting the right product through Best Buy, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a great controller for anyone that plays video games! It will take a little while to get used to the extra buttons but when you get used to it there will be no going back.

    I would recommend this to a friend