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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16903 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 16,903 reviews
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    If you’re looking for a Series 2 alternative….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To qualify this review, during the entire Xbox One cycle, I purchased 1 controller besides the stock controller. 1. Since purchasing my Xbox series S, I’ve gone through 3 standard controllers, 2 Wolverine chroma 2s. This controller is my 7th in 2 years. I’ve waited a month to see how it performs and so far it’s performed how I would expect a standard controller to perform. The weight is a bit heavier than a standard controller. Personally, I like heavier controllers so that’s not an issue. The feel of this controller is very close to the Recon Tech Special Edition from the Xbox 1 days. That is a huge positive for me. The grips and how it feels in your hands are perfect. One downside to this controller is the buttons. You would think that for a top tier controller that you’d have much better spring and pop in the action buttons…..these feel cheap. Like, when will they break?, ..cheap. I do like that the app to adjust the controller is seamless with the Xbox settings. I also like that you can get the best controller MS has to offer without having to waste money on the paddle kit in the more expensive bundle. I purchased the Core and a third party paddle kit and paid a combined $50 less than the Series 2. The biggest factor for me is the length of time this controller will last…and when aren’t there yet. On the plus side, there is a one year warranty once you register the controller with MS, despite Best Buy telling me that it was only 3 months like all standard controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    High quality, well performing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly customizable software-based function binding. Strong battery life and it charges quickly. Nice storage/carry case if you need it. Charger stand allows you to display controller standing upright, and out of the way until needed and so you can easily grab it from the stand. Excellent build quality, controller feels solid during use and has a set of replacement thumb-paddles/sticks and D-pad. The grippy surface allows for better grip over the smooth standard plastic surface. Wireless connectivity has been excellent, not a single issue. Stupid expensive. and only a 1-yr warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Definitely a Step Up for User experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased via "Open Box Excellent". Very pleased with the controller, and definitely a step up from the regular xbox controller that came with the Series X. the grip and feel of this controller is good, but not on the same level as the PS5 Dualsense IMO but still nice nonetheless The weight is fantastic, although definitely heavier than a normal xbox controller. The thumbsticks take a little getting used to, but once you adjust the tension to your preference they are great. Would also recommend replacing the paddles with SCUF paddles for additional comfort and easier access/playability

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Definitely a must have for Gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay for the online gamer this is definitely a great idea for your gaming experience yes it’s definitely pricey but buy once and no not like the saying you will not cry once. I have had the elite series controllers since last model and yes upgraded and love the customization of them and the ease of use and the performance is amazing. Battery life is great also. If you’re a gamer you will love this controller and it will make gaming experience even more awesome. Definitely go get you one and enjoy and get the geek squad coverage to it’s worth it for all your purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller… but

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay first things first, this controller is great. I’ve used SCUF in the past, and they always seemed to have a defect pretty early on in their life cycle.. Dealing with their customer service was always a hassle. These controllers typically last me a couple years, the main thing that seems to go out on them periodically is the Right and Left bumpers for whatever reason.. They still work technically, but seem to double click after awhile. Only game it’s really an issue in is Fortnite when switching weapons.. Otherwise I love the grip and the battery has a pretty decent longevity between charges. Definitely recommend picking up the 2 years GSP with this one. Your future self will thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a game changer.. Quite literally. Ok so facts, it is expensive. But if you like to game and want a quality controller, it pays for itself the first time you play with it. The buttons are fully mappable through the desktop app and you can add up to 4 paddles on the backside of the controller which makes a HUGE difference. For example, On COD, I've got 2 of the rear paddles mapped to jump and slide. After a few games, it becomes so intuitive to use the paddles vs the front buttons. You can map two additional controller button settings via a button below the xbox button and they can be changed on the fly. The controller has a built in rechargeable battery which lasts for days.. The charging brick is conductive and can either be removed from the carrying case, or left there, with the type C usb plugging into it through an access hole in the back of the case. When it's time to charge your controller, simply place it in the case on th echarger and you're good to go. The controller comes with a set of 4 paddles for the back, an additional D pad, and a few extra thumbsticks of different texture and height.. Treat yourself and buy this controller, you wont be dissapointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Drifting away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiples of this controller and there is one major issue... Stick Drift. If they could fix the stick drift issue this would be a perfect controller. I have had them drift straight out of the box. It is pretty dumb that Microsoft hasn't fixed this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    If You love gaming then this controller is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great in my hands and everything is so easy to remove and replace. feels very solid and the underneath paddles let me play without having to take my thumbs off the sticks. It has great battery life too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled to hear that you're a fan of your new Xbox Elite Wireless Controller Series 2. It's great that it's a comfortable fit for your hands and that you're enjoying its customization features and rechargeable battery, too. Thank you for recommending it to other Xbox gamers!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance, Weight

    Rated 4 out of 5 stars

    Best Controller Out There -

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No joke. Best controller out there. Its light in the hands and the textured grips make it easy to hold for hours. Not to mention the charge on this is the best out there.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really great premium controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great controller! Has a premium grip and good weight to it. Not built like those cheap plastic ones. The trigers and analog sticks are reslly good out the box but once you customize them theyre on a different level!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller it’s heavy no batteries, the charge last for a long time overall it lasted about a year and half. Better than the original version but do recommend getting the 2yr or total tech warranty on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization, Overall performance

    Rated 5 out of 5 stars

    Best Controller Ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love playing with this controller. At first, I was hesitant because of the price but after a while I feel like the price is more than a bargain. I can use it for my Xbox, my computer and my cell phone. I can customize it for movies, individual games and streaming, soo much more. It's insanely customizable. The weight and durability are amazing. Gaming just isn't the same without it. By far one of my favorite purchases of all time. Don't even get me started on the battery life... It lasts for like 20 hrs, sometimes more.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 4 out of 5 stars

    Great controller, BUT...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good but only with a warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good controller, the glaring issue being durability, and im not saying that like i smash my controllers. This has been a known and on going thing with this controller. Xbox uses some plastic connectors inside the controller for some internals like the bumper instead of a lightweight metal so after not even really extensive use you begin to get stick drift and unresponsive bumpers. If you have some kind warranty to be able to get replacements like through best buy then your generally fine, but otherwise not worth the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best Xbox/PC/Mobile Controller!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller that exists. Do not waste your money on standard controllers or knockoff brands. The elite two is of such superior quality that it would be blasphemy to use anything else. The controller is hefty in your hands. Nice weight and feels great. The paddles on the back have excellent customization. You can even alter the buttons on the front to be whatever you want. Fully customizable. You can have infinite presents from what I saw, and you can have 3 active presets and can switch to them at will by a press of a button on the controller. It has clear indicator lights that will tell you which one you have on. This headset also works perfectly with PC as well, if you have Bluetooth capeablities or plug it in. I also use it to connect to my phone. This controller is fantastic! Buy one and you won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    last very long time and it is very comfortable to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Xbox Elite Controller for my son, and it has completely exceeded our expectations! The build quality is top-notch, with a premium feel that’s evident the moment you pick it up. The customizable thumbsticks and paddles allow for a truly personalized gaming experience, giving him more control and precision in every game. The grip is comfortable, even during long gaming sessions, and the adjustable tension on the triggers adds an extra level of responsiveness. The controller also syncs seamlessly with the Xbox, and the ability to switch profiles on the fly is incredibly convenient. It’s definitely worth the investment for any serious gamer, and my son absolutely loves it! Highly recommend this controller for anyone looking to elevate their gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Slick control at a steep price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super dope controller. Feels amazing in your hands and comes with tons of extra paddles etc. unfortunately mine is missing the charger that comes w it but it’s a standard USBC so I can charge it myself anyway. Feels durable and super high quality but also comes at super high price. Great gift for a serious gamer but casual players don’t need all this

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller lots of customizations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. So many customizations in the Xbox accessory app. I love the different size thumb sticks and the D pad that’s included. Love the paddles, even though there was a slight learning curve for me on those. I like the fact that you can create a profile for different games and save it your controller. The controller doesn’t feel cheap and feels good in your hands. I do recommend you get the extended warranty due to the fact that controllers do have issues due to the amount of use they are put through. Great controller and a nice addition to your console.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    It’s good!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got a great feel to it and I like the ability to customize is nice, I had my first one for two years. It started to drift and the buttons began to not respond. Otherwise it’s great to use.

    I would recommend this to a friend