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Customer reviews

Rating 4.4 out of 5 stars with 16957 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 16,960 reviews
  • Rated 2 out of 5 stars

    Not what I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was one that I had my eyes on for a long while. After finally receiving it, I was a bit disappointing at how similar it feels to the other Xbox controllers. Besides the excellent controller grips and color, the thumb stick sensitivity is like the regular Xbox controllers. Xbox controllers in general have a bigger gap when it comes to precise thumb stick aiming than PlayStation so it was disappointing to see that the elite controller is the exact same when it is advertised as being able to set your thumb stick sensitivity. This is nowhere near the same sensitivity as Returned after a few days of testing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller y button didnt work at first might be a controller defect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good control, nice feature really smooth in the bumpers i like how you can change how hard you can push on the awesome interchangeable back paddles

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    I like it but it doesn’t work well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top bumpers stopped working with the first month. 3 months in, they work every now and then. I’ve had issues in The middle of a game with them and it has been frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not that great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an okay controller. Didn’t like how bad the stick drift was and the issue started not long after purchasing, it was never dropped either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Excellent purchase I am very happy with my purchase and excited with the use of this controller and the software that is available for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller you can get for a good price would recommend to anyone who wants a better controller

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller constantly gets stuck drift but feels good on hand. If you play FPS don’t get this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It even logs you in. Now it just needs to verify when you buy.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    BUY THE WARRANTY BECAUSE OF STICK DRIFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s heavy compared to the rest of the newer gen controllers. But the stick drift is unreal. Whatever you do, make sure to purchase the warranty if you buy this controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    highly versatile settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replaced a well used controller. Although a little pricier, i was pleasantly surprised at how versatile the settings were and the simplicity of adjustments for most any play style. Money well spent in my opinion !!! Very pleased with this controller choice !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its versatility and customization features. Thank you for sharing your experience and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller but if you play aggressive it may not last as long due to all the interchangeable parts but I still recommend

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    1 year review - Don’t waste your money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I had the elite controller 1st generation, and it stopped sending audio to the headset. I thought that it was my headset so I bought a new one. I had the same issues with a new headset. I found out that it was actually the controller. After my elite 1st gen failed (after about 1yr.), I bought the elite 2. I figured the failure of the first may have been a fluke. However, after about 9 months, the elite 2 started to have issues with headset audio… Which happened after “A” button issues. Then, I started to have issues with the controller randomly disconnecting from the xbox in the middle of gameplay. Now, it just totally failed. All of a sudden (middle of gameplay), half of the buttons stopped working. Tried resetting the Xbox, resetting the controller, and still not working. Don’t waste $200 on a controller that only lasts 1yr. Happened with my elite 1, and again with the elite 2.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great but one issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: customizable, sleek, very easy to use Cons: the hit sticks don't completely work. yes movement is there but the controller does not recognize when I push the sticks down. The value is there with the open box.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Right Bumper stops working had happens twice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right bumper stops working after a couple of months for the price your getting it’s not worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the build of the controller. You can tell the quality from the first time you pick it up. The metal build is like no other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic remote. Improved on the original

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my original Elite remote to this one and I am finally able to use the rear buttons. For some reason the original remotes rear buttons were to large/long and I would accidentally press them all the time. With the new remote they’ve improved on that a lot. Great remote.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the original Elite 2 with the paddles, sticks, and charger, then this one is the perfect one to get. Works just like the original, but better price. The only beef is eventually you will get stick drift which sucks because all controllers get stick drift, but you pay more for this one. The controller settings allow you to mitigate the drift for a while, but eventually you will have to buy another, or do surgery on the controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite controller is poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th time purchasing out of warranty. (1-3 were all the first gen elite controllers). 1st controller had stick drift even with dead zones set crazy high. 2nd controller right thumb stick was pressed and never retracted. 3rd controller the battery would die after 10 min of use (had to use wired). Decided to give a shot at the second gen elite figured they might have ironed out their issues AND NOW MY 4th has unbelievable controller drift. I will never buy a overpriced controller again from Microsoft. I’ve wasted almost 800 I’m just happy this last controller took a **** before the return date was up. It’s sad because I really loved the controller but I can only take so much abuse. I will be returning tomorrow

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was an own box and cane in perfect condition

    I would recommend this to a friend