Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 598 Showing 11,941-11,960 of 16,961 reviews
  • Rated 5 out of 5 stars

    Can't go wrong with Elite!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned so many new things with this controller. I like basic, but Elite is wayyy better! I have a fast trigger finger and this makes it that much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Best Controller for Xbox

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 1st party controller in the business. MS finally listened and fixed the crap shoulder buttons on the Elite 1 version. Ive used this version since it came out and love it 2 years in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controls

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. I was very hesitant on spending so much more that a standard controller but very glad I did. Buttons are easy to change and configure and makes a huge difference in gameplay. If you are a gamer you want this

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Do not recommend, buy standard/aftermarket

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for a few months until the bumpers and x,a,b,y buttons stop working all the time. Not worth the price, Your buttons will cease to function faster than a $60 controller would. The build quality is fine, just not the design.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for my whole family. It’s a must for competitive gaming and even regular games it’s helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    alright

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller but basically useless to buy since it has no paddles and real functionality over a normal controller

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    2nd Contiller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one had drift on the left thumb stick, Microsoft the was not helpful with their policy! 2nd set hopefully won’t have drift, but if they do I’ll switch to scuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the first but better

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you liked the first version you’ll like this one as well. About the only bad thing I can find is that the batteries are not able to be replaced. But the nice thing is there is a charger you just have to set it on to charge it back up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are glad you are enjoying the charger. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller I've ever owned

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! Not the easiest to set up once you get into the program on your XBox as everything has to be done individually, would be much easier to do on a computer with a mouse and keyboard. Once you get it set up though it's awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your feedback on your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying it and consider it to be the best controller you've owned. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all expectations. Don't like how easy the joystick covers come off.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 2 out of 5 stars

    Buy the Warranty

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like the original Xbox Elite Controller. The original one is more resilient than the this one. The back buttons to control the triggers both broke off on the first day. It feels cheaply made. Whatever you do, please make sure you buy the warranty. It is worth it no matter the cost because you will need to use it soon. With that being said, I will say the controller does feels good when I’m holding it. It is just cheaply made and easy to break.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite control!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great with the grips , like how it came with accessories! Would buy again in a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. With the ability to map out every button makes it easy to play the games with the set up I like. And with 3 different custom saves, allows me to play different game types without constantly going to the options menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesom. The extra buttons helps to use the way we want. The charging case is good and helps to keep the controller safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid controller, however I really wish they would include their windows wireless dongle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like it. a little heavy, not bad. had to get use to the paddles. i like the different profiles i set up for different games. going to buy another. i use it for elden scrolls. like the charging case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was great for about a year

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great while it worked for about a year! Rear side paddle went bad, buy the warranty!!! Had NP doing an exchange for credit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series 2 Wireless Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome controller. Tons of features and very easy to program. Love the case charges the unit when resting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote control

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome remote control. I have been using it for years now

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Mouse and keyboard is just better for competitive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a good controller, but price is steep - I guess if you don’t have a good mouse and keyboard then it makes sense.

    I would recommend this to a friend