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Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 604 Showing 12,061-12,080 of 16,962 reviews
  • Rated 3 out of 5 stars

    It’s good but has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good concept but the flaw of it the bumpers goes out like in 3-4 months of use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    fame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good i just want a gift card for once in my life plese oh good allah praise me with gifts

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Solid Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but stick drift happens fast, still very usuable just frustrating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I have bought an elite controller and I love it. It does take some getting used to the back paddles but I would say it is worth it for games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller iv ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this about 3 weeks ago and it feels alot better than my og elite controller i like the usb-c and integratedbattery and the new ways you can customize the button layout and everything alot better and more in depth that the old elite controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing that the Xbox Elite Wireless Controller Series 2 is the best controller you've ever had! We're glad that you're a fan of its internal rechargeable battery and new customization features as well. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall but the first one I got had a big dead zone in the stick. This is possible with any controller. Also prefered the size of the back paddles from the Elite 1 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good remote control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I purchased the first one I had issues with, but then six months, but I used it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to map all functions and adjust the stacks and trigger pull the built in rechargeable battery rounds it out nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but heavy.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller but it was too heavy for me. After years of using a Scuf with no rumbler packs, I did not like the weight. Too bad because I was looking forward to using this controller more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic broke after 3 months of use. Other than that it’s a pretty good controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me plays games on my computer when i don't want to use a keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All Around Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller for playing any game all day long. The interchangeable thumbstick and paddle shapes allows you to customize the controller any way you like. A must have for shooter games. Also come with a great carrying case.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Iffy for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but it has a problem with drifting with the left and right stick

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good Hardware, SERIOUSLY FLAWED software.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware is good. But the Software needs SERIOUS work... Connecting to this controller is a nightmare if you expect it to work seamlessly between different connection types. If you have paired the controller with Windows, it's fine. But if you need to configure the buttons using the Windows App, you need to connect it with USB. And doing so, pretty much deletes the wireless connection. you will have to delete the controller from your Bluetooth Devices, and then re-pair EVERY SINGLE FREAKING TIME you do this. Seriously flawed.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your feedback on your Xbox Elite Wireless Controller Series 2. One workaround for keeping your configuration settings when going wireless is to get a Xbox Wireless Adapter for Windows 10, which will allow you to have a wireless connection on your Windows 10 PC without the need for Bluetooth. Please go here for more information: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weight on the controller was great and while it worked it was really njce, however the controller broke after a few months of having it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Complete Upgrade From First Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 Controller is a complete upgrade from the previous Series 1 and also provides a built in battery which is recharchable with a provided charging pad. 5/5 Stars. 2 Thumbs Up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller nice to have 3 diffrent controller maps i can change at the pish of a button.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Improved gaming experience

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Even if you don't use the added triggers the controller gives an improved gaming experience.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Terrible stick drifting issues.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the controller works as intended, it is fantastic. I am on my third controller now; the first Microsoft was replaced due to losing connection randomly, the second I replaced due to stick drift. Now on my third, just outside of warranty, the controller has again developed terrible stick drift on the left stick rendering the controller useless. The stick drift is so bad you can not navigate menus!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good controller for this price I love the fact you can change the thumbsticks out

    I would recommend this to a friend