Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16962 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 611 Showing 12,201-12,220 of 16,964 reviews
  • Rated 5 out of 5 stars

    xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best controller for xbox. I love the ability to program the buttons to your playing style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite controller series 2 is amazing. They feel great in your hands and the quality is up there. A lot of customizable options and buttons. A little pricey but worth the price if you are a series gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the quality and customization options. We hope everything continues to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for pc games

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, plug and play. Had my last one for over 3 years and it was time to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new is brand new!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be brand new. I love it and would definitely recommend to try out the open box items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 is the best feeling controller I have ever felt. The hair triggers are amazing and the ability to adjust the tightness of the sticks is incredible would highly recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better quality build than previous model and the internal lithium battery is too notch. Adjusting sensitivity of thumb sticks is nice touch and overall responsiveness seems better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the series 1 for about a year now and was seriously impressed with series 2. The drift is starting to show but as with any controller purchase it’s recommended getting the warranty extended through Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that you're experiencing an issue with thumbstick drift. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Player

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good control that gives greater speed and agility when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy Elite controllers going forward. They are incredibly sturdy. I use this for PC gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he loves it! Hes 66 and plays video games like a teenager. Bought yhis for his birthday last month. He doesnt even use his other controller anymore and now wants a new headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good competitive controller. Stick takes a little more pressure to activate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing control worth the money !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control , has been working so good , my brother loves it . He bought another one because of how great and easy it is to use !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller, buy additional warranty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it’s the most configurable abs comfortable controller on the market with tons of features. Cross your fingers and hope you don’t get stuck drift. Buy the Best Buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just like your standard elite 2 controller. was looking to retire my older one so it was an obvious pick for sich a low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller series 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the elite controller series 2. Now that I have back paddles I won’t be going back to the original controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tbh!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear you are enjoying the Xbox Elite Wireless Controller Series 2 and its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    No comment

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service I like buying from best buy every one has to buy from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service and great product I would recommend this product and store Best Buy to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I ever owned. Wish the PC app offer more functionality like macros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable in the hands, and really easy to customize. 10 out of 10 would recommend

    I would recommend this to a friend