Customer Ratings & Reviews

Don't waste your money on this. Microsoft hasn't learned their lesson from the first gen Elite. Plenty of people have issues with stick drift, buttons no longer registering clicks, etc. My controller is about useless right now. First off, I hardly ever use this controller. I bought it for PC gaming, and probably use it once every few months. That said, it's already worthless. - The bumper buttons fail to register unless I slam them - A button often does not register clicks - No longer charges when in the case/dock, have to use USB cable Either I'm lucky for not having stick drift, or it's just because I don't use it often enough. Either way, this controller is not worth the premium. Unfortunately I am past the warranty by one month so I can't send it to Microsoft for repair/replacement. How do ELITE controllers have a shorter lifespan than the vanilla controllers? Having owned an Elite 1 (broken) and Elite 2 (broken), I will never buy another Elite controller even if it has a 5 year warranty, because it's not worth the hassle. I'll be using 8bitdo from now on.

Excellent addition to my son's xbox x. Makes his game play more intense and fun.

I love everything about this controller when it works but my goodness its 2022 with Microsoft about to launch I white version of this same controller and I am about to exchange this one out for another controller due to problems. In 2020 I bought this controller and out the box it would not register when I pressed the "A" button. I remember thinking well when I can get my hands on the Series X I will try to buy this Elite Series 2 Controller again. Fast forward to Sept 2022 and I have had my Series X for a month now and the controller that came with my Series X does not register the Y button anymore. So I decided to try the Series 2 controller, verified using the Lot number that it was a 2022 manufactured model and came home to test it out. Out the box the "A" would not always be recognized, I noticed in game so I used Xbox Accessories to test out the buttons and sure enough all the buttons work fine and register in the test but the "A" button does not. Back to Best Buy to exchange. Came home with exchanged Elite 2 that had a 2021 lot number and sure enough the "A' and "B" buttons do not register with every press so I am on my way back to the store to exchange again. Stay Tuned...

[Employee of bestbuy] Outstanding controller, battery performance is out of this world. Packed with features on features.

Stick drift after 1 month with light play. Save your money or buy a scuff controller because I am dissatisfied to a max spending this much money on a terrible product. All I can do is warn others.

This controller is awesome! feels professional and strong build! my only complain would be that the paddles at the bottom are place in a why that may make you pouch them in, even when you don't want too.

We are a Household of gamers. a little investment for an upgrade.

Ok remote control just feels a bit cheaper compared to the old elite remote

[Employee of bestbuy] Great product great controller good hold good thing

Great controller beautiful when you're playing. Golf games give you very accurate swing.

Nice controller but very expensive , not worth the price for me

I bought this controller for one of my friends, & honestly he says that’s it’s amazing. He plays competitive Fortnite & the controller gives him a bigger advantage against the other players.

Buyer beware. If you're like me, than you bought this "high quality" controller because you were sick of getting analog drift every year or two after buying a new controller. Do yourself a favor and don't gamble on these elite controllers thinking it will fix your issue. I purchased this 6 months ago and already have severe stick drift. I even bought what I thought was a 2-year extended warranty because I was expecting this to happen, only to find out it's just some worthless $40 Geek Squad service. Best Buy will not refund this defective product. I take care of my controllers. This controller has seen minimal use and goes right back in the case after using. I don't even play shooters or racing games or anything. I play casual, easy going RPGs that don't require you slam on the sticks and still this "Elite" controller couldn't handle it. It is pretty though. If you're looking for a $250 elite paperweight this is definitely the product for you.

Thought this was a good replacement for my Elite 2 I paid full price for. Just move sticks and paddle over. Problem is that the left joystick failed after only 25 days. Play about 2 hours or so every other night with friends. So this had alot less time than my scuf (that still works). I like the weight of the elite controllers. Very disappointed. Got a replacement because I am a Plus customer. otherwise I would be SOL and out $114. Microsoft quality is beginning to suck.

Remote worked great and was everything I expected. Would definitely recommend.

great product the pads on the back are very responsive

Good until the left trigger or paddles are unresponsive Lol

I would not recommend this to a casual player. This is a hefty price but if you are looking into have a slightly better advantage in fps. I would highly recommend this controller!

Literally best feeling controller but the Reliability is terrible issues with Bluetooth buttons double tapping and stick drift

Love the controller and the paddles a bit pricey but you pay for quality