Customer Ratings & Reviews

After finally acquiring a Series X, I was content to use the standard Xbox wireless controllers. I even invested in a PowerA Fusion controller that was on clearance for less than $50. But when this came available for $139 during the 15 days of Gaming promotion I felt compelled to give it a try. I can't recall a better deal being made. Even at full MSRP it is a great value. The design, the weight and feel. The quality of materials used plus the functionality and countless configurations are unmatched. Why buy anything but the best? I think it is a highly durable product that will give you the greatest satisfaction. I have zero regrets.

very solid. comfy. works well, joysticks and buttons feel very solid!

The Xbox wireless controller is comfortable to use, light and quickly reactive. It is also durable over time.

Controller has a lot more customization in terms of thumbstick height and trigger actuation. Also comes with a nice carrying case. Very good quality controller with a premium feel. Only con is that it is quite expensive.

When I first saw the price on this controller, I said in my head no Controller was worth this money, but sure enough when I opened up the box and finally used this thing I was like omg , and the settings that you can do, I refused to use any other controller now

Was hesitant in getting a refurbished controller, but as soon as I began using it all that went away. Clearly another level than the standard controllers, but ultimately price speaks volumes and the base price of this device is understandable and still exceeds tolerance. At half the cost, then absolutely a done deal. Same can be said for a standard controller for that matter. These devices shouldn’t be priced the way they are and neither should anything in the console category as they’ve exponentially climbed towards absurdity. If hardware has outpaced game resource demands, then either we don’t need to refresh systems for another ten years or someone needs to tax the system resources with something amazing, to which they have and it didn’t need teraflops. But I digress…awesome controller and refurb totally worth it.

By far my favorite controller, this is the second one I’ve owned, both have worked phenomenally, paddles in the back are time saving

The paddles on the back with custom binds create a competitive advantage in game. The controller has good weight to it as well and doesn’t feel cheap. I will say I recommend getting the protection plan on it as the bumpers get stuck and stick drift is very common so I’m always swapping out for new ones.

This controller is a game-changer for competitive or enthusiast players who value customization and don't want to take their thumbs off the sticks. However, due to its price and potential quality control issues, it's often recommended to purchase an extended warranty for peace of mind.

I love the feel of the controller. Its comfortable and grips well in hand. This is the perfect controller for first-person shooter games with the additional paddles in the back, and the adjustable triggers. Utilizing the additional paddles takes a few hours to get use to, but once you do, It is hard to use any other controller. Also the addition of a carrying case, extra swappable pieces, and portable charger make this controller worth the price tag. I was skeptical at first, but glad i invested in this controller which will be my primary gaming controller for many years.

Great sturdy controller that enhances me as a gamer and gives me the necessary edge to keep up with the PC gamers that can move faster than a console player. Love the battery life and features.

Great controller. It has a great feel and weight to it. The grip on this is much better than the original model. No such drift as of yet, so fingers crossed

It worked very good and it is good to have. The sides do come off after while though but other than that it’s perfect.

Excellent, would by again, i have 2 of these for my 2 Xbox consoles, it really works great

my old controller was about be on last leg cause it kept freezing up and act like I press scroll a few times up and down so it was time to throw my old controller in the recycle when I got look at demo of this controller and feel and touch it got to say its comfortable to hands what sold me that has battery build in it so didn't have put battery I using on my old controller so that's plus if it last longer then battery I had on my old controller it will be a plus but its worth paying extra if you play a lot of xbox games and other stuff I chose this one cause I was think if I get another regular black controller is going give me couple problems in coming years so didn't want take change so I went with this one but does anyone know how change color on xbox button on this controller if any one can tell me I appreciated if last me long time I will think about buy another in the future when it breaks

Nice controller. Heavier than the default controllers. Great battery life. Had trouble with my rb button. Return was more difficult than expected. Even as a best buy total plus member, i could only return through microsoft. They did fix and send back though. Seems to be fine so far.

its a great controller till it gets stick drift. not even two weeks and right analog stick drifts towards the left. Pro - Feels Good on hand. magnetic thumbs stick 4 back paddles comes with disc d pad

amazing product, due to the fact of personal customization for each game and the interchangeable d-pads, paddles, and thumb sticks, i love the fact i can change them out when im switching games and switching my play style. i personally am a multi gamer, and i switch out my games constantly so im always changing my play styles and switching pieces on my controller. i do highly recommend this product.

The best controller on the market for Xbox or PC. Build quality is great, has good weight to it, love the lack of cables and shiny appearance. But... How does a controller this expensive have so many issues with the buttons? Not even a week after buying this for my Jedi:Survivor play through on PC, it registers the "A" button about 9/10 times. Now, that sounds like a nitpick, but consider making a jump in a platformer ONLY 9/10 times by no fault of your own, after paying so much for a controller. You either need to press down HARD or press down perfectly nadir for it to register every time. Totally unacceptable for a controller of this price point. Why is it still "good"? Everything else is beyond wonderful, except the "A" button which many other users have reported issues with. Had it RMA'd and done custom fixes, nothing works. MS just had a poor "A" design I guess. Get it if you have money to spend and hope for the best. Or like using the paddles which work very nicely. Otherwise, I recommend the standard version. I have one too and has zero issues.

The elite controller is great, I've had a couple of series 1 and 2. I would recommend the protection plan, the controller will break in some capacity, all pro controllers are infamous for this, whether it be stick drift, grips pealing, broken bumpers, or broken charging port, something will eventually go wrong with it.