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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16972 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 16,974 reviews
  • Rated 5 out of 5 stars

    Great buy and hours of fun too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present, out of box and they enjoyed it. Loved the extra features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    top shelf controller mid tier durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller to put you over the edge of the competition. Biggest problem I’ve had is durability problems get the 2 year tech replacement it’ll pay for itself. On my second controller would buy it again if it wasn’t good just have the warranty this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A totally new gaming experience. Takes a little to get used to it but love having all the extra controls.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Giancarlo,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are loving the extra controls.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great controller looks and feels amazing would definitely recommend and on sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller for my son. He said is works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall experience with the product and the employee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feel nice and is easy to configure and use.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift terrible need better mechanics stick drift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Drift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this controller for about a month with little use the right joystick drifts. Microsoft really needs to figure out this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller V2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing if you looking to take your game to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it for a couple of weeks and it's great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the domed thumbstick for aiming The Y button was a bit sticky at first, but it's fine now. No stick drift yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller there is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhances game experience 10 fold! Only had it for a little while and already want to get another for the family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality will continue to buy electronic product for my sons console from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy to setup on my Xbox one x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this controller by the way I actually played with it on my Xbox one x it was very easy to setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for our granddaughter for Christmas and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are a literal game changer. Being able to activate face buttons wirhiut removing your right thumb from the thumbstick gives you the edge over traditional controllers. In gaming, that 1/2 second means everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with this thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every gamer's dream, absolutely amazing rich experience, totally worth the investment if you're into gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my pc and it feels really good. Wireless adapter works perfectly with it too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Juan,

      Thank you for sharing how well your new Xbox Elite Wireless Controller Series 2 is working with your PC. While it may also connect wirelessly via Bluetooth, we're glad that it performs well using Xbox Wireless Adapter, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on the latest Xbox controller. And the curbside makes it safe this holiday!

    I would recommend this to a friend