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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16906 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 16,906 reviews
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hands, solid and sturdy. Love the adjustability.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Series 2 Core Controller / Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when brand new, stick drift happens on either left or right thumb stick after a few months of use. BestBuy makes it easy to exchange broken defective items with their pro plan without any hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in a great case for carrying and storage. Works as intended - feels far better than the XBox One controller I was using prior to this. I am using on PC, and the paddles and adjustability of the controller makes fore a great product. Little pricey, but worth the investment if you game at all and need a solid controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This truly is the Elite of all controllers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's not one bad thing I could say about this controller the build quality is incredible the option to change out every single thing on the controller the coolest future ever you can adjust the tension on the phone sticks you have to back paddles on each side that you can control and take off you can set your triggers to Hairpin or all the way push the grip keep your hands from getting clammy its literally the best controller I have ever held. Just put it back in its case to charge no more batteries packs. Its just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a lot of reviews out there discrediting this controller as being unreliable or easily damaged. I've had it for four months now and play almost every day and have had zero issues. I did, however, purchase the replacement plan to cover myself in case there are some issues down the road, but everything's good so far. Feels premium and built in battery and charging dock are super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to program the A,B,X,Y buttons to the bottom levers

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    X-Box Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this item. I like the charging station it came with. The paddles on the back are a really nice addition. Unfortunately it had stick drift very quickly. I returned it because withing a few days I had regular stick drift. So, I could tell it was at a higher quality and better controler but the stick drift so early on was something I had to return for. For the dollar amount, I felt there should be no issues with it day 1.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Massive Improvement Over The Original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a big improvement over the original Elite with the built in battery pack, and enhanced D-pad. The only thing I had to make modifications to are the paddles on the back because my hands are big and I wasn't able to hold the controller normally, so I ordered a duplicate set of paddles and used the shorter sets for top and bottom. I took it a step further and trimmed about 1/4 inch off the top paddles and now it's perfect. It's unfortunate that Microsoft didn't offer a couple different variants of paddles for people with larger hands, but it's still a solid controller and worth every penny.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2, we appreciate the feedback. We are glad you like the built in battery pack and enhanced D-pad. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    100% Worth It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot express how much I enjoy this controller. If you're looking to get a high end, customized gaming experience then this is a no brainer. The controller has nice weighty feel to it and the buttons have a good tactile sensation. It takes a little bit to figure out the button mapping features and customization but once you do it's a dream. The best part is the battery life, this thing can go for hours upon hours before needing a charge. The charging cradle works incredibly well and I've had no issues with the contacts. All in all if it's something you're willing to spend the money on you will not regret this purchase

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenneth,

      It's great to hear that you're enjoying the premium feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience with it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I've tried multiple 3rd party controllers and always come back to the Elite series 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it’s a good all in one. No matter what game I wanna play it can adapt to what I need the battery life is pretty solid and no more AA batteries. I got mine open box and it was in like new condition minus the oem box but definitely worth the money saved versus new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming Remote for PC or Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and no issues with connecting or stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a solid upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely give this controller 5 stars if this was the first Elite controller you purchased. I wouldn’t rate it 5 stars if you already have the first model. A few definitely marked improvements; my favorites being the anti slip grip, the shortened paddles on the back, and the 3 customizable settings. If you have the first version, I could argue on not getting this one and hopefully waiting for a 3rd version (you know there will be another). First time buyer; I’d recommend it. Already have the first; I’d wait, unless your wallet is burning a hole in your pocket and you would also want the aforementioned features.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 2 out of 5 stars

    Great...when it worked

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great change in controller scheme from the normal controller. The paddles on the bottom were fantastic. In FPS games, being able to map the face buttons to the paddles means I didn't have to take my finger off the right thumb stick while playing. Made being a shotgun ape a little easier. The customizations are also a nice feature, different thumb sticks you can put on, different direction pad. Also, the weight of the controller feels nice. Feels solid in your hand. 2 stars cause after 7-8 months of ownership the left joy stick tracking started getting wonky, specifically in the up direction. Presents itself in I'll be running in COD or Destiny, and just all of a sudden come to a walk. Like the controller just forgets your pushing full forward. Have to release and reengage the run, which in a shooter is certainly a difference between winning and losing a fight. Very disappointing that a controller that cost almost half as much as the console developed issues in under a year, and only has a 6 month warranty. My original, included with the Xbox controller is still going strong after years of ownership. Recommend from a feature standpoint. Do not recommend from a quality/standing behind the product stand point. Understand quality issue can happen to anyone, but only a 6 month warranty on a $200 controller, just disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel to the sticks, buttons, and triggers. The customization through the console is great if you take the time to adjust everything carefully. I have an older model with the paddles (extra purchase on this model) and I can remove them and put them on this one when I want to. Overall a much better controller than the standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    great, even with stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing controller my only issue is the stick drift. I have bought two of these in a used/ newish condition and both has a left stick drift. there are ways to fix it on your own and if that the case this controller works great

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Series controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller featuring enhanced movement and durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highest quality controller I've ever had

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had recently bought the Xbox elite controller as well as the PlayStation Pro and the Xbox elite controller is far superior in quality, feel, and it came with an awesome (also high quality) magnetic charging unit that you can dock the controller on when not in use. I don't want to use any controller other than the Xbox elite- which I use for my PC. This luxury controller truly feels as such. 10/10. Don't hesitate to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller to use for gaming. I literally use it everyday. Want another one too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Xbox Elite series controller SHINES ABOVE THE REST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Xbox elite series controller for about a month now I feel that I can leave a solid and honest review. I have tried and used multiple Xbox controllers that have paddles and are capable of custom button mapping. The xbox app for the Xbox elite series controller allows you to custom map EVERY ASPECT of the controller. So much so that I am able to turn down the responsiveness and speed at which the input for the left and right stick acceleration depending on the parameters that I set. It sets so well and comfortably in my hands. Simply put, it is hands down the best controller i have ever used. Thats including Fusion and Turtle Beach brands. The cost is minimal at best for such a controller in my opinion. I have had to return and exchange numerous controllers that were previously stated. Given the costs (Turtle Beach alone being over $200) of the competitors products and the craftsmanship I had expexted to be set for the foreseeable future, however that was never the case. I have had ZERO issues with my Xbox elite series controller. The battery is PHENOMENAL and the charge time is MINIMAL at best.

    I would recommend this to a friend