Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 11530001
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's great overall performance, impressive battery life, and extensive customization options. They also frequently praise its comfortable grip, good weight, and responsive feel. However, a significant number of customers have reported issues with stick drift developing quickly and concerns regarding the durability of the buttons, including the bumpers. Despite some initial hesitation about the price, the positive attributes like its overall comfort and useful paddles generally contribute to a positive user experience.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Excellent process for picking up the product
I would recommend this to a friend- Cons mentioned:Button quality
Poor Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller but does not stand the test of time. Buttons stopped working after a couple of months of use. My first Series 1 completely failed. Great concept but shoddy quality build.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Price
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used other controllers like the elite controller brt they were more expensive than this controller and it has more features than the other controllers
I would recommend this to a friend Poor trigger life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to used the protection 3 times already because the triggers keep getting stuck specially the one on the left don't know why
I would recommend this to a friendGreat controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very immersive controller for those gamers who love video games
I would recommend this to a friendExpensive controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller seems to have a dysfunction on the right joy stick. When I fully rotate I can feel an object keeping it from smoothly rotating 360 degrees.
No, I would not recommend this to a friendBetter then the original
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the original just hope the handles hold up
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro level and very easy to use try it guys U will love it
I would recommend this to a friendGabriel’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s great ease in operation, easy to handle!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We love that you love the Xbox Elite 2 Wireless Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Poor quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, this is a review way over due. My story starts way back in 2015 with the elite 1. The first one broke about 3 months after purchase and I didn't purchase the protection plan...:/ So I youtube how to fix the broken bumper issue, ordered the kit on Amazon and Wallah my Elite controller was fixed. Then about 6months later the left analog stick started to drift and didn't click when pressing. So again I had a useless $150 controller for the second time in one year. I was hesitant at first, but I went ahead and bought another controller, this time with the 2year best buy protection plan. THANK GOD I DID! LOL I went through two more and wound up trading the last one for the elite 2 having my best buy warranty still activate! I was so happy to have the new elite 2 saying to myself, they had to of fixed all the issues with the first generation. They couldn't possibly send out a new one with the same pieces that failed on the first one. Well it's not been 2 months and I have a left analog stick that is useless. To say I am livid is an understatement! Oh and here's the best part. I just found out? Microsoft pulled these things off the shelf because of how much they were failing, but neglected to tell its consumers. All the while they are "fixing the issues" that plagued this controller and will be introducing a 2nd iteration of the elite 2. So I can't even get anther one for who knows how long. I will wait for the second iteration and use my best buy protection plan to get it. I don't think I will be re purchasing the best buy protection plan this time though. If this one breaks, I will be throwing it in the trash and after 5 years it will finally be the end of this insanity!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. If you're unable to exchange it for a new one at Best Buy, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Simple set up and easy to play with.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you have had an easy setup with your new Xbox Elite Wireless Controller Series 2, and that you're enjoying a comfortable gaming experience with it. Thanks for taking a few minutes to share with us!
Happy Gaming,
Brad - Xbox Customer Care
Great controller for gamers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really pleased with the reaction time and multiple configurations
I would recommend this to a friendBest controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is amazing and works really well for any gamer
I would recommend this to a friendXbox elite controller
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a month the stick started to drift a little and some of the button inputs feel pretty laggy
No, I would not recommend this to a friendGaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and a good price for it! I don’t recommend
I would recommend this to a friendController
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted this for his birthday so I got it for him
I would recommend this to a friendBest controller period!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller I’ve ever used! Definitely worth the money!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've used. Thank you for sharing how much you're enjoying it; we hope you have a lot of fun playing games with your Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Xbox Elite Series 2 Controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best console controller I have ever used. No complaints.
I would recommend this to a friendStick drift, and bumpers that give up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worth buying with geek squad protection. Stay away if you aren't comfortable replacing this controller every 3-6 months.
No, I would not recommend this to a friendGood controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issue with it yet and really steps up the game
I would recommend this to a friend