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Customer Ratings & Reviews

$166.85

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 16,985 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the elite series 2 core controller its impressed me alot with all the features and i will be getting another one soon!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    OPEN-BOX yet still charged as NEW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was looking at the box in person it was obviously previously opened since on all sides on the back, it was secured with invisible tape, and it didnt have the plastic hanger piece used to hang the box. those are obvious give away signs the box was opened, however i still purchased it thinking i would get an open-box deal. however when i got to the cash register and explained the box issues, i was still charged full price! all because the employees didnt put a "red open box sticker". i told the cashier that it wasnt new, because if it was, it wasnt going to have invisible tape holding it together. she still told me that THEY were the ones that put the tape on it, since it was "rubbing against" other boxes. i just took her excuse and purchased it, since it was the only one left at the store. when i got home, i opened the box, and the charger was missing! and there wasnt even any paperwork about the controller at all!!! yet i was still charged full price since it was "still new. no use in adding photos since i already purchased it and took it home, but i will return it and exchange it for a real "new" one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller. Way better than the first one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the material and the way it feels and the design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller about 5 times already. This thing breaks very easy. You don’t even have to drop it on the floor. I suggest you get geek squad insurance for this controller if you buy this

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drift after a year of use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the extra money. Bought before Christmas last year and already have bad stick drift (upward movement of right stick without pushing it up). Bought this controller because I figured it would last longer than a standard controller. Not the case and now need to purchase another controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller with so many customization options.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store shipped me a item in fair condition,i thought okay it might have a ding or two and work completely fine,no when i open the package the controller looked like it had been sitting in grease and who knows what then half the buttons didnt worl and when you shook the controller it sounded like a maraca

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a game changer for me. so many mods. too good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great when it works. But don't think that the $200 price tag means that the components used are of superior reliability. The thumbstick on this controller broke just 13 months after purchase, which was one month outside of warranty. Microsoft charges $100 for you to get it fixed (replaced), with an 11-14 business day turnaround time, unless you want to spend another $10 and may get it sooner (I've tried this before and they didn't do it any faster than standard). It's junk. Don't waste your money unless you want to dump money into it every year when it breaks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and good quality. Makes gaming easy now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prone to stop working

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's 3rd "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design great feel this is a replacement for my all black elite 2 that has an internal issue so for now this controller is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the controls. Very sturdy and good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is there anything better?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks slick, feels comfortable and is really good..until the triggers stop functioning properly so make sure to get the extended warranty if you play a lot of shooters.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, best controller ever, highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. A little pricy but it’s what he wanted

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came with right stick problems out of the box

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only for Windows 10+ and XBOX

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic design for great gaming experience. Does not connect to Samsung QN90B smart TV. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't recommend this to anyone who play's long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play games for a while, and when I first bought this I didn't use it I played keyboard and mouse, after a little while I wanted to try it out and after a month (if that) the bumpers tend to click more than it should. I'll click the bumper once to switch to a different weapon and it switches like 3 times. I dealt with this for a while, it gets me killed constantly, and as time goes on it gets worse but still dealt with it. But now, the right trigger is falling apart too now. I use trigger stops at the maximum level and both the triggers were perfectly fine, then all the sudden it felt like the right trigger's stopper started to break because it would weird sound and it wouldn't stop like the left one even though they were at the same level it felt like the right trigger stopper was in the middle and the left one was maximum but they weren't... Once again, I dealt with this for a while and moved on until it had another dang problem... THE TRIGGER STOP SWITCH POPS OFF THE LEFT ONE.... like how can a controller break this easily... I legitimately babied this controller and its just falling apart in all aspects, would love a refund but unfortunately that can't happen. Learned my lesson to get at least 1 year warranties :/

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shane,

      We're sorry to hear that there have been issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we also recommend contacting Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like item very much i would definitely buy this item again if i am in need of controller

    I would recommend this to a friend