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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16985 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 16,985 reviews
  • Rated 3 out of 5 stars

    Great controller with quality issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these. Hands down the most comfortable controller out there. My complaint is that previous one didn’t last that long. A couple of bumber buttons wore out. Same thing happened to me with series one too. Wish there was a better quality controller with the same great feel

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad stick drift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $180 brand new out of the box and it has crazy stick drift. The first one I ordered the A button worked every clicks and now this. Im going back to my razor wolverine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second elite remote i have bought and probably the last.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good controller until it breaks

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It feels so much better than a normal controller and the paddles/trigger lock options are nice. HOWEVER, I have gone through 2 of these now. The left bumper keeps breaking and losing sensitivity. ALWAYS the left bumper. Hope they fix this flaw.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've used for my series X by far. Definite bump up from the standard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good when it works. After a while the controller starts to break apart from the back and have various other problems. Not as good as they use to be.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Vizio,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst experience ever with this controller man. I’m fed up already. Have purchased four and they were all defective out of the box. From bumper issues to stick drift not worth the price for the hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't put it down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up while my original elite 2 was in for repairs. Haven't put it down since.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so "Excellent Condition" as they said

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple buttons worn out and won't play properly in games, rubber loose, wrong backpedals. Definitely shouldn't have been marked as the condition it was. I was better off with my 5 year old controller with stick drift. However, could have just been a bad egg in the batch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEAST!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the xbox Elite 2!! The best for my xbox!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not any more rugged than a regular model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like the X button sticking after just 2 months. Garbage. Save your money and get the $50 one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Came Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came safe and fast and im loving it starting now, thanks best buy

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one 3 years ago and exchanged it 3 times then got a scuf and now wanted to try it again and it had stick drift out of the box never going back

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue i have had is with the trigger button. I had to buy another controller so wasn't happy about that.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Sad Microsoft. Left stick drift after 36 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in 9/17/20 and on 10/22/20 I have left stick drift. SMH Microsoft I cant be buying $60 warranty every month. I consider myself a casual and average gamer. I play battle royale once every couple of days and for maybe 3-5 hours at a time. Unacceptable *Note the microsoft only offers 30 manufacturers warranty. You need the best buy warranty if you are going to get this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Bad Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like this controller but I don't. The buttons don't register half of the time, stick drift happens too often, and the price is off. To replace it, means having to wait for another one to come from Microsoft or shell out a lot of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So.so.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started to have issues within 3 months of having this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware Open Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing open box "excellent" condition. The left stick was half broken, it wouldn't click down all the way when you tilt it. The right stick already had drift. Only reason I'm giving it two stars is because the return was so painless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller cheaper option if tou already have bought elite controller before

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Craftsmanship, apparently!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy to get this Elite Series 2, as the first Elite Controller was fantastic. After using the Series 2, I noticed that the ergonomic design had improved slightly over the last iteration. HOWEVER, after using the controller for less than one full day, the paddles on the back of the controller stopped functioning. I tried updating the controller - no updates available. I tried turning off the controller and then powering it back on, to no avail. I then restarted my console, thinking "perhaps that will work." Yet again, I was disappointed to find that the controller's paddles still do not work. $180 down the drain, since my controller is not returnable anymore. I purchased it in advance of the Series X launch so I'd have it when my new console arrived. I guess I won't ever purchase accessories that far in advance again!!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft