Customer Ratings & Reviews

Bumper stopped working after about 25 minutes of gaming. Unacceptable with the price tag. Will not purchase again.

This is a great controller and feels very solid. Unfortunately, it still develops the joystick drift that I have had an issue with on all other controllers.

Awesome Wireless Xbox controller! Does everything I had hoped and more! Love it!

Face buttons won't register sometimes (specifically the A button) and bluetooth connection is completely unreliable. My old DS4 controller from 2015 has a better connection than this, and still holds up really well. There are some serious QC issues with this controller.

Product is nice, the first year of use is great. Having access to extra buttons is convenient. However this controller is way too expensive to only last roughly two years. I am a moderate gamer and disappointed to get so little play time out of the controller.

I understand that it was a open box, but having stick drift that bad on a controller that should’ve been recertified tested and tested again it’s pretty ridiculous

Haven’t tried bought as a gift hope he enjoys it and it works

Havent experienced any stick drift yet. Hopefully it lasts.

This was the first controller I had tried other than the ones that came with the XBox when I bought it. I found the controller difficult to use because of the paddles on the back. The paddles can be removed, but at that point you might as well not have this controller. This controller may be more beneficial for specific games or other types of games, but I typically play the Forza series and Call of Duty, and for those I didn't find it any better than the regular XBox controller.

Baught it seemed good ag first for a openbox then opened it and there seemed to be stickdrift on it and was very bad . Drove back 20 min and even tho there website said they had more open box in the back , they told me they didnt have any .

Open-box. Perhaps my understanding of Open-Box is skewed. Historically, those items are in the original manufacturers box, and otherwise like new. The item I received was reboxed in a generic cardboard box. When I checked warranty, the item had no warranty via Microsoft. While it was less expensive than a new controller, the trade-off was not worthwhile, so I returned it. It did not appear to have any defects.

purchased an 'excellent' open box controller. It looked great but had horrible stick drift when I got it home. Unfortunately, none of the other open boxed items looked good compared to this one with stick drift.

very pricey however my son stated this is the best controller he has ever used

I love this joystick, but it still has some of the same issue as the previous GEN. The RB button is faulty and it will stop working after a while.

Nice controller - but the headset port doesn't work - I'd like to exchange - but they're sold out - Im going to try to find a wireless headset for now...

I bought 3 of these controllers .. 1 been to microsoft for repairs 3 times in 6 months Another was sent back to best buy because the paddles didnt work and stick drift , and the 3rd is actually perfectly fine and is a great controller .

So far so good. Works like it should. Paddles on the back are very comfortable.

Massive controller drift for less than one year of owning. Hopefully doing a warranty exchange.

Bought excellent condition and the right stick was broken

Ran various games and started counting the times I jumped with my character in various games. Out of 200 consecutive jumps with other buttons or joysticks used, and sometimes without, only 80% of A button presses registered (with or without bluetooth). Noticed this with other face buttons as well, but did not test as rigorously. The feel and build of the controller are nice, though I think the weight is a bit too much. Setting up the controller is easy through the Xbox Accessories app, and setting controller defaults and updating firmware is quick.