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Customer Ratings & Reviews

$151.68

Customer reviews

Rating 4.4 out of 5 stars with 16995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 798 Showing 15,941-15,960 of 16,995 reviews
  • Rated 1 out of 5 stars

    Elite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right bunper was inoperable and i had to return it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift straight out of the box every time. Don't buy this garbage

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality for that price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller broke within 3 months, it would power off suddenly while playing. I had geeksquad and returned it and got my money back because they were out of stock and could not get a new one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Stuck drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck drift out of the box. Very disappointed. Need better quality control

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Elite Series 2 Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the controller brand new. I hardly play my Xbox since I have a PC and mainly play games on it. I used it a couple (3-4) times, but within 3 months, it would no longer charge or power on.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button stick a little and analog sticks unlock on the their own and make it hard to play live gaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a stick drink less than a month into using it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open Box Is Trash!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the “open box” version in store twice. Both were marked as “excellent condition” with all accessories included. The first one was missing the charging block. The second one has a broken right bumper. I’m 0 for 2. They’re doesn’t seem to be any quality control and they’re definitely not tested before being resold. Beware of the open box controllers!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an item that is half priced of the whole system. This is absolutely not worth it. * Brand new item broke within a couple of weeks. (Replaced) * Open box item, also not functional. * I was advices to get this remote as original is wildly inferior.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Please Don’t waste your time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst controller I have ever purchase. The drift on this controller is Insane please don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with drift on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft so if it's still within the warranty period we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Very Dissapointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was a large let down for me on PC, the 4 paddles on the back of the controller only let you remap buttons and cannot be their own buttons. The software is garbage, it only lets you remap buttons when your controller is pluged in and your controller will hard disconnect whenever it is unplugged. Not worth the money at all

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great but not durable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty upset with the durability of this product. If you buy it, get the protection plan. I have had to send mine in twice already to Microsoft.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox style controller?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only have had the controller for about a week but all the buttons works, charging cradle inside the case is awesome, fits like a glove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy but little pricey.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its on pricier side but absolutely worth for the money spent on it. The extra triggers help a lot and it feels sturdier then regular xbox controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Ehh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly break:( Other than that, great controller. While it works.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased few months ago online as a “open box certified inspected” worded perfectly to give buyers ease of mind upon purchasing. Few months down the road remote fails was told to go threw manufacture and was told when I purchased warranty was almost expired 150.00 down the drain NEVER AGAIN.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Elite Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it for FPS and and other games where quick triggers are needed or want more control with the use of paddles.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 minutes realized the bumpers had stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unresponsive "A" button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first Elite controller did me good and lasted 5 years before I started having sticky buttons so I decided to go with the Elite 2. After reading many negative reviews, I figured what are the chances that I'll get one too....oh boy. I played my first game and I noticed I wasn't jumping at times and yup, my "A" button was not registering. It's a hit or miss and depends on the angle if that makes sense. Really nice controller but not worth the $180. Boys and Girls please listen to the reviews. You will get a faulty controller out of the box!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    right trigger already sticking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this controller for 6 weeks and already right trigger is already sticking. Now Microsoft wants me to send it in and be without my $180 plus tax 200 dollar controller for 4-5 weeks. Unreal

    No, I would not recommend this to a friend