Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 11530001
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the controller's exceptional overall performance, impressive battery life, and extensive customization options. Users also frequently praise the device's comfortable grip, balanced weight, and high-quality tactile feel. However, some customers have expressed concerns regarding the durability of the buttons and bumpers, as well as the early onset of stick drift. Despite these technical frustrations and the premium price point, many still consider it a top-tier gaming accessory.
This summary was generated by AI based on customer reviews.
The price is too high for the quality,
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LB staring to fail only a mount after purchase. had to replace it, but the same thing happened to the second one. Only to find out that the guarantee has round out. Dont buy it, if you do purchase a protection plan otherwise you’ll lose your money
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
No like
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one is the best of best to slow when playing
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Controller Did Not Work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller was faulty. It did not work properly at all and had to be returned. Of course, item was then and is still out-of-stock so we are still without a controller. Just out here on the streets walking around with a Best Buy gift card
No, I would not recommend this to a friendBack to back broken controllers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy sold me back to back controllers when i told management they were nasty and avt like I wanted something for free.
No, I would not recommend this to a friendFeels very cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is definitely worse than the series one controller. The front just feels very cheap and the home button is clickable and doesn’t feel as good as the old controller. Also when playing on pc, you can’t connect it wired and will experience in game lag.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that your experience with the new Xbox Elite Wireless Controller Series 2 is less than satisfactory. The good news is that it is possible for the Elite Series 2 to have a wired connection to a PC. For more information, go here: https://support.xbox.com/en-US/xbox-on-windows/accessories/connect-xbox-wireless-controller-to-pc
Hope that helps,
Chuck
Xbox Customer Care
Elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew there might be some parts missing but all the good parts were gone and my RB button doesn’t which was a bummer.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller only lasted my son 4 months. For over $100 and give out in 4 months don’t waits your money
No, I would not recommend this to a friendBeware
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left stick is messed up on all of these. When you push down and try to move forward it’s difficult. Don’t get this controller.
No, I would not recommend this to a friendDont Buy from Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sold me a broken controller and refuse to make things right.
No, I would not recommend this to a friendwaste of 160 dollars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it in “excellent condition” as soon as i use it for a game there’s so much controller drift i cant even look straight when i’m playing.
No, I would not recommend this to a frienddisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.arrived missing pieces, doesnt come with paddles. i will probably still buy from best buy but i will go to amazon first
No, I would not recommend this to a friendButtons don’t work after 4 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the controller for 4 months, used it very lightly and 4 buttons are already not registering some clicks. I’ll be going with scuff next time.
No, I would not recommend this to a friendI would never buy again!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money this didnt last any longer then the 60$ contollers and i never dropped it or let anything happen to it
No, I would not recommend this to a friendBroken already
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought January.... Left Thumbstick broken in June... Other then that. The remote has been awesome. Battery is great. Game play has been awesome. I had the first gen elite remote for years with no issues. Now I have a $200 paperweight.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jason,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. While it sounds like your controller is out of its 90-day limited manufacturer's warranty, you may want to contact Xbox Support on possible options: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Not worth the extra money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was not worth the money. You pay so much more for some extra toggle buttons which you never use
No, I would not recommend this to a friendAmazing hardware crippled by software
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's the point of having 4 extra buttons if you can only map them to existing buttons? Microsoft should include a license for real button mapping software with this $180 controller. The discontinued steam controller at least has functional software.
No, I would not recommend this to a friendMS garbage at a premium price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. For a month. This is my third since release and the same with all of my friends. Get the geek squad warranty of you even think about buying this. Left joystick starts wandering quickly. Then comes the right.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Brad,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
RB occasionally Doesn't work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great, but recently the RB has stop working. I'm seeing similar reviews regarding this controller online. If your Microsoft warranty is up then you have to pay $100 for a replacement. $180 for a controller that lasted 5 months.
No, I would not recommend this to a friendPoor Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 6/26. Less than 2 months, the controller has developed left stick drift and now the paddles don’t work. And I just found out there is a class action lawsuit against Microsoft. Will be returning.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jennifer,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Stick drift out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 from Best Buy and 1 from Micro Center and all 3 came out of the box with stick drift in the right thumbstick.
No, I would not recommend this to a friend