4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 16,946 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    A button

    Rated 3 out of 5 stars

    Wonderful, and also not.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and hate it. Physically it's incredible looking and feeling -- just what you would want out of a $200 controller. Would give 5 stars, except that out of the box my A button was less responsive than X Y B, and my right trigger developed a crunching / squeaking noise... which is not cool for a $200 controller. Bestbuy product page states you are buying a Model:FST-00008 version of the controller, and yet I received a Model:FST-00001. So... not sure why that was either, and thus I have to give 3 stars. If you can get one without any issues, or you don't care about the issues I mentioned, then don't hesitate on buying one. Product received via shipping on January 30th, 2021.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Goated controlled

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paddles slap, premium feel in the hand, customization. What else you need

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome Controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers you could pay for. The weight really makes a difference. Really feels great in the hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate suggested I get a warranty with product , saying that these controllers have a known issue for drifting, I have not experienced that with this controller. I am however a casual gamer , but I know when a controller is working properly and this one does!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller is THE BEST controller EVER! The only negative is that it's some who have said it breaks down and some who haven't had any issues. So with that i'd say PLEASE if you get this controller. Please get the WARRANTY.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    I think it's the best controller.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first controller. I can say nothing about other controllers. (Cuz I'm PC Gamer) But I'm really sure this Elite controller 2 feels so good in the hands and the battery life is Awesome. I played 8-13 hours every day for 4 days without charging. (for testing battery). I recommend Elite Controller Series 2 for PC (if you want more challenge) and of course for Xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danik,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 for PC gaming! We're glad that you're enjoying its lengthy battery life and comfortable feel, too. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great Battery Life

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third controller that I bought for my Xbox. It was expensive compared to the other two, but it is actually the best thus far. Very comfortable and the battery life is much better, lasting almost 16 hours. The fact that you can charge it while inside the case is a plus. I highly recommend this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Very well designed xbox controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizabilityand being able to toggle thimbstick settings as well really changes how some games play for me compared to other controllers in a good way and i highly recommended buying. The battery life is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Controller!!!!!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps my son waste even more time and stay closed up in his room yelling at people even longer. It does seem to be well made. It feels a little heavier and much higher quality than his other controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Must buy for serious gamers!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you purchase this amazing controller you will never be able to go back to standard. It feels incredible and having paddles is amazing for FPS games. The charge holds for what feels like days of non stop playing and do I couldn't be happier with my purchase. Yes it's expensive for a controller but if you are a serous gamer that plays daily this is a must buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a must-have controller, especially for playing first-person shooters. We're glad that you're happy with its long battery life and comfortable feel, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great childhood toy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my sons love it! This was a Christmas gift my son loves the red controller!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid investment. I bought it to see if my gameplay could improve with a better controller. It definitely helped most of the FPS games I play. It has a ton of customization options on the controller itself and in the app to change button mapping, etc. Worth it in my opinion. Battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Its good but has flaws

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned two now i love the premium feel but at the same time its made cheap my first one got stick drift (when will these multi billion dollar companies start using hall effect) within 3 months and my right bumper stopped working and had cracks all over i think from gripping it to hard as for the one i got from bestbuy its still holding up 7 months later maybe i got unlucky with my first even if they are made cheaply they still have nice features the battery life is very good and the paddles are aswell (i bought some off amazon for cheap) you can re map buttons etc i personally can not go back to a basic controller they feel extra cheap in comparison i recommend the elite core but only on a sale with a warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Best controller on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent. I have the gears of war elite controller but this one just feels better. The weight is perfect and with all the options you have what a fantastic product. Hats off to Microsoft for making a great product even better

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    warm buttons, controller with a personality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller, works well, wow...the buttons. just great buttons. the buttons make me so...and i mean sooooooo...happy. wow, what a product.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight and smooth controls! Plus the ease of customization

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 360°

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, works 100%, good packaging and fast delivery. Great options for picking up the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    If you haven't played on Elite Controller, DO IT!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller, The quality and feel of the series 2 is unmatched by other xbox controllers in the past, with customizable joysticks, triggers, and the option for paddles, this controller is the best that xbox has to offer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow this is it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this control so I can get the extra help in battles in warzone, specifically with the paddles ofcourse to help crouch and jump, it works amazing. Controller is solid and feels great in hands, quality is amazing. The internal battery and charge is the best. The case it came with is great. Really expensive but worth the upgrade, made sure to get insurance with this as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has given you an edge in games like Call of Duty: Warzone. We're glad that you're a fan of its internal rechargeable battery and handy storage case, too. Thank you for sharing your experience and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Really nice controller but no back triggers

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is really cool but not happy the sticks in the back don’t come with it, had a spare to put on

    I would recommend this to a friend