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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 16,946 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great controller

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great controller, very comfortable while playing games for hours. The paddles add a nice adaptability to any gamers experience, allows for a smoother gameplay with how you’re able to program the buttons, I will continue to use this controller for the foreseeable future!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to all the negative feedbacks on the series 1, I didn’t buy the 1st one. This time I took my chance hoping that the 2nd is much improved. It is an awesome controller. MS addressed many issues reported from the 1st one. I am loving it so far! The only downside is the price. Yes, it’s not cheap and with this money, you can buy a new console with little bit of extra.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how pleased you are with your new Xbox Elite Wireless Controller Series 2! It's great to hear that you're a fan of its improved performance and features. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearance item and worked great no issues what’s so ever and still have it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it, has a little more weight to it , sleek look. Love the protective case it comes with to charge inside, the gripped skin on it is great if you’re hands get sweaty. Paddle boards on back are awesome so you don’t have to take your fingers off toggle sticks... 100% worth the buy if you want the best playing experience

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ivyadele,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear that you love the protective case and design. We hope it continues to provide the best playing experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great, even in the long term!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I was hesitant with the pricing but over a year in it is significantly better quality and held up to the abuse. Interchangeably features, crisp selection and a healthy weight makes it’s absolutely enjoyable to use. I use it for both PC and my Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life last for a very long time. The only thing bad about this controller is that the joystick can stop working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid FPS wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization is really nice with the additional 4 back buttons. Thumb stick selection is nice, but a tall stick with a fat head would be better for FPS games for accuracy. Build quality seems sold, and weight feels premium. Wish it came with a wireless dongle. Picked up one up which adds to the total cost, and have only connection 1 drop so far. The D pad sucks. It is not responsive for fast paced games that use this like 2D platformers. I switch to a PS4 controller to play them. I use this for COD Warzone & picked up the warranty as reviews of it failing seem a little too frequent, and COD is harsh on controllers. I prefer the shspe & size of the PS4 & PS5 controllers a lot more, but the lack the buttons on the back. Removing those from the back is easy if you only need 2, or have larger hands and bump the wrong ones too much. It's definitely a med to large hands controller. Software works, and set up is easy

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels sturdy and the weight is nice. I’ve not experienced any drift or button issues I did have a launch model that was starting to develop bumper issues but that was after literally thousands of hours of use and only one bumper. I like it so I got another one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite pro and how you can customize the back paddles button layout. Also love how you can change the joy sticks and d pad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product open box and it works perfectly. This controller I haven't had any issues with and for the price I bought it at I would say that it was definitely worth it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller is unmatched. My gameplay has increased. From a quicker trigger to more responsive joysticks. I would recommend to buy two.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GET THIS CONTROLLER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about spending 150 bucks for a controller. After a few weeks, I don’t think I could go back. The ability to customize all the buttons, the addition of the four paddles, the feel, and long battery life makes this a worthy purchase. Took a few days to get used to the extra buttons, but well worth it. Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling, love the paddles, love how customizable it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should no complaints I wish it would stay charged a little bit longer though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great weight and feel

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I love the color. I had my last Elite controller for 4 years no stick drift. Only replaced it because the grip started peeling off.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    A big disappointment. Buy the warranty!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 brings a lot of disappointment. When I first bought the controller I had to return it the next day because the D pad was misaligned. The right D pad button was tilted up, making it harder to press compare to the left D pad button. After 4 months of gaming, my bottom right paddle stopped working and I had to use my warranty to get it replaced which meant I had to rebuy the warranty which costed me another $50. After getting the controller replaced, my left trigger stopper adjuster fell off. On the previous elite the trigger stopper adjusters were made out of a solid plastic but on the Series 2, it’s a tiny toothpick end with a rubber cover. When the cover fell of it made it harder to switch the triggers. Some pros are the new grip design and internal batteries. The Elite 1 rubber grips peeled off after 6 months of gaming and the new design is holding on so far. The internal batteries is a plus with the case as the charger. I visit my friends home a lot and I like bringing my own controller so this is a plus for me. After paying nearly $300 with warranty I’m very disappointed on this product. The price is half of a brand new console. You might as well buy a regular controller and get the $30 StrikePack paddle mods or the PowerA Fusion pro....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Sick controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed fully customizable and feels great to use. There is a small adjustment period getting used to the paddles but they’re wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    FIRST TIME WITH A BRO CONRTOLLER

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BATTERY LIFE IS AMAZING THE GRIP IS GREAT TOO 10/10 IMO

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good controller, I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a more premium controller and I got it. The adjustable parts, rechargeable battery, and USB-C really make this worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better than a regular control due to the weight mainly. It’s heavier than a regular remote which I really like. I don’t use most of the bells and whistles this thing has, but no more changing batteries was enough for me to shell out for this controller, everything else is gravy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimminy,

      We're thrilled that you're enjoying the hefty feel of your new Xbox Elite Wireless Controller Series 2. When you get a chance, check out its customization features - you may find that they enhance your gaming experience. Thanks for letting us know how well it's working for you; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft