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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 16,946 reviews
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    The elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller is as it is marketed “elite”. The controller feels premium. Holding it side by side with a standard xbox controller this one feels way better. Totally would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controllers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these controllers their perfect for the gaming beating

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox stuffff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutey pop, love her, comfy grips, comes with everything needed, a fantastic quality remote. Wish they offered more colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite or get smoked on the battlefield

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t compete unless you got one it’s like the Glizzy and the hot blocks in North Vegas. Don’t get caught sleeping without it Homie.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    $$ but great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little exspensive but SOOOO good. If you have the extra cash or can get an open box like i did its totally worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Finally lives up to its promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got lucky but this is the first Elite Series 2 controller I've purchased without button issues right out of the box. After a few attempts to get a working controller through Microsoft's warranty program, I finally decided to just return the $179 version. I saw this $129 controller in store and decided to take one more stab at it, maybe they'd finally resolved their issues. At first glance -- it does appear to work way better than the $179 verison, and it still has all the comfortable heft that the previous controller has. The only downside is that this version doesn't come with the charging case and extra paddles/thumbsticks. On the upside, Microsoft lets you keep the paddles/thumbsticks from the mainline Series 2 controller when replacing under warranty, so I have plenty of those laying around! :D

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gast and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. They helped me out and figured out a plan to turn in my old one because it was giving problems at an early stage and we resolved it.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Everything you want in a controller plus style !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent feel and fantastic look! This controller is lighter than the elite 2 in black which makes seem like a cross between the standard controllers and the elite 2 and it costs less than the elite 2 black. Get it!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller of all time so much so I had to get 2 for when I have friends over

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far this is the absolute best controller I've ever used... it just feels like quality in your hands... and one you're used to using the paddles, you have the upper hand against ppl with a normal controller in any FPS game! I know it's expensive, but if you play a lot of FPS games, do yourself a favor and buy this!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Darby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you're enjoying the quality and design. We hope it continues to enhance your gaming experience!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The added weight, adjustable tension on the joysticks, and overall feel surpass the standard controller. Highly recommended to gamers who want a more substantial controller.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    You Get What You Pay For

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you hope it will do and more. The controller is easy to use, easy to charge and the paddles on the back are comfortable. I haven’t had any issues with stick drift but did have a little X button stickiness from first opening. No issues or concerns with the controller and well worth the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donald,

      We're glad that your new Xbox Elite Wireless Controller Series 2 fits your needs well and has been easy to use. Hopefully the stickiness you've experienced has disappeared, but if you continue to have issues with it please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite series 2 controller is fantastic. I will never go back to another controller. The only problem with these is that they break down easily. An example of this is the bumpers just stop working. Definitely an item to get geek squad protection on as they will replace it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing controller love everything about it!! Helps out with advanced gameplay!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely GET this!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it…. So worth it. To be able to remap it in ur Xbox and change ur controller to ur favor. Like trigger locking to Increase fire rate and using the paddles in the back to save thumb movements and a really long battery life and it easily connects to PC and other devices as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have an issue with controller and it’s much lighter than the black controller so easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Controller, Not So Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization features and rechargeable battery of your new Xbox Elite Wireless Controller Series 2. It's great to hear that it's the best-feeling controller you've ever owned as well. We hope you get a lot of use out of it, including after the launch of Xbox Series X.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    High quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use this controller, you'll never want to go back to any other regular controller again. Very high quality and the rechargeable battery lasts an unbelievable amount of time. I have only had to charge it once since buying it 3 months ago. It does take some getting use to with the added pedal buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few years of playing there is some stick drift sometimes but besides that I love it. Super comfortable.

    I would recommend this to a friend