4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16947 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the product's excellent overall performance, impressive battery life, and extensive customization options, noting its comfortable feel and good weight. However, customers are negative about recurring issues such as stick drift and the durability of the buttons, which some report breaking quickly. The price is also a point of concern for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 16,947 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It does what it should

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I've owned in the past and still doesnt let down. The Under-paddles are great to keep your thumbs on the sticks where they belong.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Well made and easy to charge!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice and well made. You can program it to do whatever you want. It’s solid and a nice weight. My favorite feature is that it charges when you put it back in the case, no plugging it in. I use this controller exclusively now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    greay quality

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller and am loving the extra attachments the conroller comes with as well as the paddles make gaming a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controllers have come such a long way! They seem to be made much better than the original ones years ago. So far, it's been great and not needing batteries has been a huge plus!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels very high quality. Immediately I could tell that it we’ll be more comfortable to use. I like that you can change the colors.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Good enough to purchase again, but…

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels in my hands. Build quality could be a little better this is my second one after a couple of years, my right bumper only would work if pressing on a certain part of the bumper and the grip started to pull up a little bit. Other complaint is the software required to map buttons and update your controller on PC forced me to upgrade to Windows 11, not a huge deal but you know that’s just another lame tactic on Windows’s part.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and they checked it at the store all I can ask for. Great service and it was fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TOP TIER controller :0

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know one thing that I personally love? Its Simple, something that makes my life easier. And I can personally verify that this controller makes my life easier. Not too brag or anything, but ever since ive purchased this controller I have been untouchable in games. From fifa, to call of duty, I mean even fortnite. Im dishing it out all day with these sticks. Ive most definitely experience an improvement in my overall gaming experience since purchasing so would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    The best controller for Xbox or PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did lots of research before purchasing and had it narrowed down to this controller and a Scuff prestige. After purchasing the elite I am very happy I went with it. The customization of the controls is great and the feel of the controller in your hand is just what I was looking for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're happy with the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience with it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The modern day sword

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More durable than the elite 2 though a little lighter and it doesnt come with the case paddles sticks and d pad, those extras would net you the same price for the whole bundle anyway plus colors. Ive been abusing this thing on multiple high intensity games for a while and no broken bumpers or anything. Sticks arent aligned right though. So micro adjustments are hard but using the tall stick/controlfreeks fixes this for the most part. Now my hand doesnt cramp playing claw and of course double the control over everything 9/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for short pull triggers

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confortable grips and durable. Like enough to buy a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller. The rubbery grips give a better tactile feel. Slightly heavier, but not so much it feels uncomfortable. Haven’t played with adjustments just yet but the options of swapping out buttons is a definite plus.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    One suggestion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I've used it since it came out and has been great. The customization is easy, back paddles are very convenient to use, and the grip makes sure my sweaty hands don't accidentally drop it. My ONLY suggestion is to get the 2 year geek squad coverage on it. You won't regret it. I had some bad stick drift and a bumper not register all the time when clicked. Like all things you use often, they'll get some wear on it. Best buy makes it easy with the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller good weight and comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth The Money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Series 2 but I wanted the White one since it’s announcement. They also announced that the elite Series is apart of the design lab on Xbox website so you can customize the way you’d like. Like advertised, it doesn’t come with the extra accessories like the original but if you don’t use them or had paddles and thumb sticks from previous ownership, you’re set. Update the controller once you pair it and you’ll be able to change the color of the Xbox logo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Elite controller series 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great customer service and support one of my favorite stores to go to

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great for fast paced gaming/custom controls.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an elite controller in the past that had some issues (button sticking, mild stick drift even after adjustment). This one feels like they finally have it figured it out. I haven’t had any issues. I love being able to map buttons to the extra triggers and how responsive the controls are. Great for fast paced games (ARPGS, FPS, Battle Royales).

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    You get what you pay for, sort of

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in my hands and has a nice weight to it. This was a replacement for a series one elite that had worn out in a number of ways long before it should have for what I paid. I'm concerned the series 2 will be showing the same wear within the same time period, but decided to take a chance anyway. I guess time will tell. Some third-party controllers have the same weight but simply don't have the same feel as the authentic Microsoft elite controllers, which is why I bit the bullet and went ahead and bought another one despite thinking the last one wore out way too fast for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button mapping customization is awesome, along with the swipable analog stick. The feel of the controller is amazing with back grips and adjustable triggers. Astounding gaming controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just the core!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller when you don't need all the extra pieces and a nice little discount!

    I would recommend this to a friend