Customer Ratings & Reviews

When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

This controller is so close to perfect! The back buttons easy to use & not obtrusive, everything feels higher quality than the normal Xbox controller, but the stick drift is ridiculous!! Stick drift has become synonymous with the Elite controllers so I was hesitant to justify the price tag, but the Elite 2 seemed to be the most user-friendly option in the “pro-controller” market. I’ve seen people say they they’ve had theirs for 2+ years without drift issues so I was hopeful to say the least. First week was a dream come true! The added functionality from the back buttons made me realize I’ve been playing at a huge disadvantage for the last couple years. I don’t think I can ever go back to playing FPS games without back buttons, the idea seems so cumbersome now. Around my 2nd week of use I started to notice some slight drift on the left stick. It was barely noticeable & easily corrected so I didn’t think much of it. Fast forward 1 more week and I notice the same thing from my right stick. Barely noticeable, but enough to make me start regretting my purchase. I’ve barely had the Elite 2 controller for a full month & the drift is only getting worse. I love the back buttons SO MUCH that I really don’t want to put it down, but if the stick drift keeps getting progressively worse at this same rate than I will only get another 2-3 weeks of use out of it. This controller does everything right when it comes to offering a premium level “pro-controller” but if the stick drift turns it into a $200 paperweight after 2 months then it’s hardly a justifiable purchase. I’m hopeful Microsoft can turn this around, the biggest talking point of the Elite 2 to-this-day is the stick drift issues. If they can resolve this, then they will arguably have the best option on the market for a premium controller.

Great controller great store with great workers❤️❤️

Great responsive controller and very durable. The paddles are in perfect spots

This controller replaced a white one we had that broke. My son still uses this controller every time he plays his game. I don't know too much about gaming but my son speaks highly of this controller. BUY THE WARRANTY!

Purchased for my Daughter. Long battery life. Good quality. We always buy the 2 year warranty with the gaming accessories.

I didn’t really believe this controller could be much better than the stock version that comes with the Xbox X, but I was very wrong. This thing is smoother, faster, more comfortable and fun. It is far more responsive especially in multiplayer games than the original controller. Worth the $$

I bought this controller to replace a previous Elite Controller that succumbed to severe stick drift and a battery that wouldn’t hold a charge. I wasn’t looking forward to paying full price for an Elite controller, so was very glad to find this one. It doesn’t come with all the bells and whistles of my previous controller but i didnt really need them since those same accessories and case from my previous controller all wotk with this one. I also wasn’t sure if i liked the white on black color scheme but it really works and this controller feels just as sold as my old one. Very pleased with this purchase.

Great product connectivity was perfect for eat i needed and i havent had to charge it yet

Perfect controller Perfect feel and size. Lots of mapping switches to any buttons.

The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

Bought this one for my son as a gift and he has not stop using it. The quality and ability to modify it is incredible

One of the best controllers Microsoft has made, once you play with an elite controller you'll never be able to switch back to a non elite controller!

The Xbox Elite Series 2 controller is the Xbox one controller at it's best. The weight and feel of the controller is superior to the default Xbox One controller. Can't go back after using this

Love the black/white look. Matches everything else I have. Great customizable controller. Some people complain about weight. But it is just fine.

The controller is great! However, I mainly enjoy the weighted part of it. Controller gets ridiculous stickdrift after just a few uses.

I had the elite v1 for a little over a year before moving to the v2. Overall, the v2 is a much higher quality controller than the v1 with only one downside when compared to the v1. The v1 used a membrane style for its button mechanisms in both the joysticks and the paddles, however the v2 uses more of a clicky button style mechanism. In the v1 the signal pulses consistently, however, in the v2, sometimes the signal stops pulsing which requires me to then reset the button by pressing it again, this behavior never happened to me when i uses the v1. That said, the membrane style in the v1 controller wore out very quickly. The v2 mechanism still feels brand new even though I’ve been playing with it daily since it was released. Finally, if i had to choose between the v1 and v2, given my post above i would still pick the v2 because of the build quality and durability.

Great controller, glad i picked one up during a sale

love it, works great, no issues with connectivity or buttons, and the textured grips make it more comfortable than the standard controllers