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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,952 reviews
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Best Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controller. The red color is amazing! Feels great so far. Highly recommend purchasing the geek squad warranty in case the controller messes up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Elite Series 2 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 1 and i thought it will be the best controller for a very long time, but this controller is so much better. The things I like is the solid feeling it has, the full grip in the handles, buttons are more responsive, the sticks pressure can be changed, it is Bluetooth compatible, has a rechargeable battery and a charging stand, and much more customizations and joysticks compared to the first version. You have to get the Series 2.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Almost Too Good to Be True

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel so good to hold. It has the perfect weight, grip, and overall feel. Almost too good to be true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion was one of the best controllers I've used. High build quality for sure. Again my opinion. I've bought quite a lot from Best Buy and they have never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item just dosnt last with heavy gaming......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lasts longer than retular contriller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left joystick and right joystick buttons break farily easily when playing highly competitve fost oerson shooter. Feature are useful and make value to uograde but wish if had better duranility on joysticks

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Great controller build quality issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great but noticed the buttons were lower quality than the elite series 2 controller I got from Microsoft.com

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the original elite controller for years. However, like all video game controllers, it has lost its responsiveness. I was so excited to see that Microsoft was bringing out a new model and preordered it immediately. The new version has great grip and even has grip on the triggers. Also, the new version has three trigger lengths instead of only two that were on the original. My only complaint is that the controller only comes with one tall stick. If you want both sticks to be tall, you can purchase the Kontrol Freak stick extenders.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying the improved features of your new Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be an almost perfect controller, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time and the controller feels amazing. Appreciate all the help at the Puyallup Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I used hands down. If you are looking for a solid controller to actually game and use all the features to the max the elite series 2 is the way to go. Never had any problems with this controller besides the left or right bumper rarely work after a few months of consistent use. But other than though this controller is worth the price now that they lowered it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Tons of customizations options.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing controller. The weight and feel is really premium. I love that there are tons of different ways i can customize it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Aileen,

      We're thrilled that you're enjoying the customization features and comfortable feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope it gives you an edge in gaming online.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been considering buying this elite controller for a while and then I jumped the gun. Honestly it’s way better than the old version. The 1st model, as it may have the same functions as the old elite this version is heavier which feels really good in your hands. I tend to game a lot when I get the chance but with this let me just say you’ll have a lot more better games with freer movements. (Because of the buttons).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits your hand perfectly. Great grips. Easy to use and update...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this to replace my wired XBox 360 controller for the PC. As my review title states, this is a great buy. The Build quality is superb, this really complements my Razer Blade Stealth and I also use this for the Project XCloud. I really cannot complain anything, some will say the price, but as noted the quality is excellent. I recommend this for people who likes to play games and have a job to actually buy it without whining.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great and durable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it so much that i had to go and buy a 2nd one !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't know how people live with the regular Xbox controllers. This is such an upgrade. If you can afford it, buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best remotes we’ve ever purchased. I would definitely recommend it the warranty on it is excellent.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Stick drift after 3 months of casual use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It feels very nice in hands. The grips are a huge upgrade over the Series 1 controller, and having 3 presets also makes a huge difference. After 3 months of use though, I got major stick drift. Best Buy will not help but Microsoft has a 1 year warranty because of this problem. I'm sending my controller to Microsoft now for free but it will take 2-3 weeks to get a refurbished controller sent back to me. I'm very upset that there are no good controller companies with paddles that aren't the overpriced scuf controllers. It's a bummer that they didn't just put nice joysticks in this very expensive controller. Other than that, it is really great but that is game breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good. I like the weight and the haptics but the stick drift drives me crazy. Brand new and even when customizing the controller through the Xbox it recognizes out of the box there is stick drift.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox controller ever. I like the overall feel the best. It is heaver than a standard controller but I got used to it quick.

    I would recommend this to a friend