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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 199 Showing 3,961-3,980 of 16,952 reviews
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, for a competitive edge gaming experience!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent controller, not excellent price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the elite controllers. Would have liked for this to come with the accessory pack, but it’s still very good, if overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome i highly recommend this for anyone that's a gamer. I also recommend getting the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Incredible feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel of a controller. I love the elite back buttons too. The interchangeable joysticks are great for longevity.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good but still needs work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good, but the quality with the buttons are hit or miss. I believe there was a lawsuit against M$ over button issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox have had for a long time dropped a bunch and has no stick drift top quality

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ethan,

      We're happy to hear your new Xbox Elite Wireless Controller Series 2 has withstood your stress test, and continues to deliver next-generation performance, even through long hours of hard gaming! Thank you for taking some time to share your thoughts with us. We've built your new device to be sturdy and reliable, and couldn't be more excited that you've experienced its durability first-hand. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 1 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and I think it’s going to be a great adventure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in one controller. Won’t purchase any other one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good remote, haven’t had any drift stuck or other issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 12 year old for Christmas. Disclaimer, I know nothing about gaming, but apparently I did well! He absolutely loves it! I love the durability of it, considering he can be an angry gamer at times haha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satified with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality item, works great and comfortable for your hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wireless option for Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is better than the default Xbox controller in every way. The paddles are great if you have finger/thumb issues like I do. There are basically no good wireless aftermarket options outside of this; the Scuf controller is wireless, but it runs on AA batteries, which I don't want to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to customize. The perfect controller for anyone looking to get the edge

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The superior performance and user interface upgrades included with your new Xbox Elite Wireless Controller Series 2 are truly remarkable. We're excited to hear you have gained an edge in your gameplay thanks to its configuration! Thank you for sharing your experience with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Xbox controller Hands on

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Compared to any pther Xbox one X or series X controller. The additional grip and mappable buttonsnin single player as well as multiplayer games is just an incredible feature. Great build quality, customizable, definitely worth getting when on sale

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    An excellent piece of hardware *but*

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best controller on the market. Some nice improvements on the original, especially the internal long lasting battery and adjustable thumb stick tension. That being said, I unfortunately got one with somewhat busted thumb sticks. Super jangly and loose, noticeably more so than my old and well worn elite series 1. I guess some controllers leave the factory better than others. I’ll be using my geek squad to grab a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive controller and the battery life is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. Like most xbox controllers it will eventually have stick roaming but if you catch it onsale buying it once a year and a half or so it isnt bad if you are a daily user like me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy best controller ever I've had several of Xbox controllers that drift but this one hasn't.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Opinion on Elite Series 3 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for what you pay for. I would just recommend getting warranty though because it’s just a matter of time when the controller will have some sort of malfunction mechanic going on. But overall it’s a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buttons might stop,get total tech or warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had my first one for 3 months and the RB button up top stopped working. Bestbuy exchanged it for free. Not sure if it’s because I’m a total tech member or not. I am tho. I had this one for a few weeks. I will update. Other then it falling apart. It does the job. I use it wired, can’t say anything about battery life. I would buy again because I use the paddles on it.

    I would recommend this to a friend