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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16956 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 16,952 reviews
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Good product with a big downside

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. However, at first, it did take a little to get used to the feeling in the hand coming from a regular controller. However, when I'm playing FPS games, I can definitely notice a difference and cannot go back to a regular controller now. I will say the reliability of this item is not that great. Only 5 months in the bumpers are not as responsive, sometimes not at all. I would say this is worth the price, but just be aware of the longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller steep price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this controller. There are negative reviews for it though with buttons sticking and bumpers breaking but tbh I just think some people don't treat their belongings very well. Ive had no issues and love how easy it is to use. The back paddles do take some getting use to but once you do its very hard to go back to anything else. The battery is rechargeable through USB c and its good for about 40 hours.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you love your Xbox Elite Wireless Controller Series 2. We hope everything continues to run smoothly, wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good upgrade from the ones I had like the way they feel in the hand I like everything about them they are definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    My Daily Driver Controller, Can't Play Without It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, it is amazingly effective and feels great. However, I had to purchase a second one after the first one started having problems after a year. Love it though so bought a new one at full price. Would only buy if you won't be hurting after your 200 controller starts to break down in a year. Use it for Halo, COD, and Skyrim.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Wojo,

      We're thrilled that you're enjoying your Xbox Elite Wireless Controller Series 2, but sorry that there was an issue with the first one you purchased. The limited manufacturer's warranty for this product has been extended to one year. If you have any more problems, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been asking for this controller for a while and though I don't quite understand all the different things it does he was thrilled when he opened this up on Christmas. It was his favorite present and he has been enjoying it since.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Nice controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good weight. Feels good in your hands. Nice to play with.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to know you appreciate the weight and design of your new Xbox Elite Wireless Controller Series 2, and have found it to host a comfortable user interface and an optimized construction. We're glad it feels good in your hands! Thank you for taking a few minutes to share your experience with the community, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Give me $400

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For such an expensive controller, ive had more problems out of its bumper buttons then any controller ive ever had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as Expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13-year-old had no problem setting up this wireless controller and has used it for 3 months so far with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift from the wifey, and I love it.. works great with PC, it's the controller I never knew I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Elite core

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller but suffers the same issues elite 2 has bumpers triggers and sticks are prone to issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box In excellent condition.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was an open box classified excellent. After verifying the item in person all the accessories were inside and controller was mint. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote I ever used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    History of remotes I've used: Razor wolverine ultimate Razor wolverine Xbox elite 1 Various standard xbox remotes The Elite 2 far surpasses all of these remote with its customizable triggers and analog sticks. The new and improved paddles on the back make for better ergonomic handling while they are attached. The improved bumpers are a great step up from the elite 1 which I have broke in more than one occasion just from wear n tear. Buy and enjoy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Coming from someone who's tried out a variety of different controllers, we're delighted that you recommend the Xbox Elite Wireless Controller Series 2. Thank you for sharing how its customization features and updated design edge out the competition, and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    The Elite 2 controller is good, but flaws remain.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well, only wish it included the pads. It's something not clearly called out on the description.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite 2 controller a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the controller whether you are a casual gamer or a serious gamer this is the controller to purchase. Perfect weight interchangeable sticks and pads wire triggers with hi end metals! Includes charging port and a hi quality feel also no lag! Comparable with PC and Xbox one and Series X or S. Buy it you will not regret the purchase, it from Best Buy get points and buy the insurance plan for peace of mind.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options and quality feel. We hope it takes your gaming to the next level!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a little pricey, but great improvements and nice feel and comfort!!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, tons of customization with buttons and buttons on back. Can change basically as my settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Good controller but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    GREAT CONTROLLER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller! lots of improvements over the previous model. comfortable and feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the comfortable feel of the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joe,

      Thank you for taking a few minutes to outline your experience for us. While were sorry to hear you encountered an issue out of the box, we're thrilled to hear you have since received your replacement device, and have been enjoying your time so far! If you happen to run into any issues in the future, we recommend the following site, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues users are facing. Find all you need to know, here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft