Customer Ratings & Reviews

Works amazing, tons of customization with buttons and buttons on back. Can change basically as my settings.

I had the Series 1 and it was definitely showing wear and tear so I decided to upgrade to the Series 2. I've only had this controller a month and there's already joystick drift that will cause the camera to pan in games. If I don't press the A button at just the right angle or have firm pressure, it don't register meaning when I tell my character to jump in game, nothing actually happens. This controller is about $150 too expensive to be having issues this early into ownership. $30 dollar controllers have lasted longer than the Elite 2 before seeing these types of issues. Of course I'm out of return policy at BB so I'd have to go through Microsoft for the exchange which is such a hassle. The good things include the feel of the controller and the battery but I cannot recommend this controller because it's having what I would consider significant issues for how expensive this product is.

great controller! lots of improvements over the previous model. comfortable and feels great

Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

This is a solid controller, but I wouldn't say elite. There is a little bit of drift on the right thumbs tick. This can be reduced through the Xbox Accessory App. but from what reviews I have read, this is a fairly normal issue with these controllers. I would say it is worth the Black Friday $100 price point but would recommend going a different way at higher retails.

It’s worked perfectly fine , i recommended this controller my friend love it so much

I absolutely love the elite series 2 controller. The only thing I can say is, GET THE WARRANTY!!! I highly recommend it, these things do break. We use them alot and even though they should last longer, they do not. The bumpers start going on them, joy sticks drift alot, mine drifts out of the box lol. Just get the warranty and u will love your controller, if you don't you will be out 180 bucks sooner than you would like.

Great controller best controller on the market bit pricey but worth it if like to play FPS

Most comfortable and customizable controller I have ever used. I bought this on sale for $130, and don’t feel that I overspent for what it is. I probably would not purchase at full price, as there are better options in that price point. I’m using on a PC, and it takes a bit of customization to get it right. But there is absolutely no lag when paired via Bluetooth.

Lower quality than the standard controller. Known issue with the RB/LB buttons and the joystick will drift. The buttons will slowly require more and more force to push until they become completely unresponsive. The joystick has a tendency to move the opposite direction when it rebounds if you let it go. For example, pushing far to the left and let it go, it will bounce to the right. There is an active lawsuit against Microsoft. In response, Microsoft has extended the warranty from 90 days to 1 year. This was also an issue on the previous generation of this controller. The extra warranty does me no good 13 months after I bought this. The nice part is the rechargeable battery. The customization of the joysticks and such is ok but not a major feature to me. The ability to have multiple profile settings is very useful.

Best controller hands down. Won’t wanna play with any other controller after trying this one

By no fault of best buy, xbox has this overpriced even for what it can do. The functions are unnecessary.

Love it.................................. .........

Great controller only issue is it gets stick drift really fast and easy.

Can use series one paddles is lighter case recharges controller better grip and feels like it is smaller

[Employee of bestbuy] The colorway looks better in person, but the feel of the controller is great! Main thing is you have to order the accessories separately. But if you just want a good feeling controller without the extra bells and whistles, it's great!

Still the best controller for Xbox and pc. A little pricey but worth it

I don’t know what else to say other than, I really like it. The button feel, weight, responsiveness… this controller works extremely well and I have used nothing else since.

Excellent quality and product. I adore the red color. My only complaint is the fragility of the sticks, but my geek squad protection makes me feel better about it.

this controller is excellent for PC gamers. Amazing build quality and minimal customization on triggers and thumbsticks make it an amazing controller for all types of games! I would definitely buy another one but i’m sure I wont need to!