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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16964 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 16,965 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Finally a controller thank doesn’t keep breaking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve had issues with the left thumb-stick breaking repeatedly, this controller is for you. I think they use better parts for the Elite controller because it has held up a lot better than the standard Xb1 controller. I love the texture added to the palm area. The only downside about this item is the price but I guess you get what you pay for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your wonderful experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it's been a comfortable fit for you and has enhanced your gaming. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller that is heavier and has such a better feel in your hand compared to standard xbox controllers. The customization of the controller gives you endless options to adjust button layouts in whatever way suits your game pmay best.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother and he’s enjoyed using it. Compared to the first model it’s lasted longer (the triggers tend to drift). I also bought one for myself and my bumpers went bad rather quickly but ever since i replaced them they’ve worked fine.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my weapon, there are many like it but this one is mine! I literally can’t play any game without this controller. Buy this and you’ll never play with another controller... ever. I have had this for almost 1 year and there was some very small stick drift but Microsoft sent me a new one under warranty. Recommended.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Elite 2 Wireless Controller. We are thrilled to hear that you are enjoying it.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite controller. Has been working flawlessly since I got it and I couldn’t be more satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the grips and looks cool. Only complaint is it disconnects randomly. Seemingly when I’m playing zombies and then I die. Microsoft hasn’t issued a patch yet but I’d imagine it’s a software issue as it’s not a range/obstruction issue cuz I’m 5 feet from the dock/Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Almost a necessity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second series 2 elite. So i advise being careful, because the joystick can be prone to drifting. Other than that it feels wonderful in the hands. It gives an extra level of precision and feedback. That once you've gotten used to it there is no going back.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite 2 controller for the most part. If you're experiencing an issue with it, the limited manufacturer's warranty has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller, love how it comes with interchangeable thumb sticks, the grip is nice, and the plus is the charging pad. The weight is a little heavy but not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blue controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s plays really well works great. Good upgrade over the stock controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has an amazing grip! You can customize the xbox home botton light to whatever color you want! I highly recommend buying this controller, you wont be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Better version.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Like the new adjustments to the joysticks and the 3 adjustments for the triggers. Feels sturdier than the v1. Has connectivity issues. May just be a bug with the new xbox. Overall its a great buy if you are serious about gaming or just like to adjust the controls.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great Build, Awful QC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are essentialy taking a risk buying an Elite Series 2, here are the things that may happen. 1. Triggers or buttons not working out of the box 2. Stick drift may develop 3 months later 3. The controller will work just fine Other than that, this controller is amazing when it works properly. The build is very premium compared to the regular controllers, quality control is awful. I would recommend the controller, be prepared to replace it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good it doesnt make ur hands sweat and has no problem connecting to pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, definitely worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great controller for serious gamers.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller and great quality but still a bit overpriced.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with long lasting battery. You never have to worry about batteries with the long lasting lithium battery. Only lasted me about 6 months before one of the bumpers stopped working. Going to exchange it for a new one soon

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improved quality and capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my adult son who always bought his own equipment since he was in High School and was proud of it. I repaid his hard work and dedication to his college studies with this top of the line controller. He is extremely happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly the greatest controller ever designed. Weighs 2 to 3 times more than the other controller but when it comes to things I handle yhey have to survive usage. This controller is durable, effective, has trigger locks and multiple button presses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, I love this controller. It serves every gaming purpose

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rob1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great gift for grandson! He has wanted to up grade his controller for months, so it became a Xmas gift. According to him, his game skills have improved with this quality controller. Shopped around several places, prices were all comparable to each other, but availability and delivery time was best at Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It is great to hear that your grandson is loving the Xbox Elite Series 2 Controller and that it is enhancing his gameplay. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft