Customer Ratings & Reviews

[Employee of bestbuy] This controller is great for the longest time I swore I’d never spend this much on a controller…it’s worth it! It feels amazing in the hands-very textured and has a great weight!

Fantastic controller with excellent preset options, alternate triggers and battery life. Switched from buying direct ( this is my 6th controller) to Best Buy as RB inevitably fails and Best Buy protection plan is the best.

I had the first Elite Series controller and it ate the batteries. This controller, with the built in battery, lasts a long time. Very happy with it.

Very solid controller with a nice weight to it. Adjustable tension in the thumbsticks is great and the charging dock inside the case was a really nice surprise. My only negatives are the lack of extra paddles being included and there not being a medium height thumbstick, the tall thumbstick is just a bit to tall for my liking.

For the price its amazing. Especially if you already have spare paddles and joysticks highly recommend this over the 200+ elite controller. Also, in more colors than black? Say less!!!

This Is a great Xbox controller to play i would 100% recommend you buy this It is expensive, yes but it is worth it in the long run.

I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.

[Employee of bestbuy] I like it, havent been able to find another controllee with the 4 back buttoms that feel like these.

AMAZING! Had to have it. Works great, feels great.

Very comfortable especially if you think the regular controller is a little small but it’s not a huge difference. Enjoy the better and customizable parts. 100% recommend product protection.

Good improvement with the battery and Bluetooth. As far as “physical” upgrades go, if your gen 1 Elite controller is still performing well, then keep using it. This is for those who need to replace their gen 1 or for those who are looking into getting an Elite controller for the first time.

Amazing controller to have, very customizable and great feel

First off, I love this controller. This and the Series 1 are phenomenal. Problem is I've had to return it twice and the Series 1 (6 times). First Series 2 purchased in October, problems started in January. I dealt with it until March. Returned for refund because they were backordered. Got a replacement on June 5, 2020, same problem started on June 11. Returned. Didn't buy another one. The problems I encountered are as follows. Stick Drift. After using controller, I set it down and approximately 10 seconds later, the cursor would move on it's own. This was also a problem on the Elite Series one which I had to return about 6 times over 3 years. That's ridiculous. And to think the Series 2, costing $30 more than the Series 1, has the exact same issue. A second issue I had was sticky ABXY buttons. One press might register multiple presses. This started out of the box and I was hoping for a firmware upgrade to fix the issues. If Microsoft gets their manufacturing issues sorted out, I'd purchase again. If not, I will not be buying another one. And I do not recommend It.

Great controller. Must have for fps type games. It will improve your game play.

This controller is excellent. It feels nice in my hands. It comes with different kinds of sticks and accessories. The paddles are great and in the perfect spot for easy use. I’d recommend this controller to everyone.

good controller, good experience, thanks for all help

It has a nice weight to it, i love that it gas a built in charging. I just wish it came with the other accessories as it is missing stuff that you need to order seperately.

This is still working really well. It’s worth the price.

This is my second one of these and i absolutely love it, they feel heavy and well made have had absolutely no issues with them

The buttons give up after a year of use, buy at your own risk. Ps. The regular controller works better save your money :)