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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 16,964 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    was excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me and my son were looking forward to this controller. love the battery built in was having fun using it then the right bumper went bad. i have sent it out for replacement. as i was looking at my Microsoft page i saw my 1 year warranty had the wrong expiration date [4/20/20]! how does a controller that came out in November expire in April? i called up they said would be fixed and next day it showed expiration of 2/4/20 called back to hear them say they will try to fix but they changed the warranty to 90 days for a 200.00 controller. 1] they cant changed a promised warrenty after you purchase it still trying to get threw to them to fix it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there's any confusion over the warranty that comes with this controller. Unless you purchase an additional warranty through Microsoft or Best Buy, the limited manufacturer's warranty that comes with the Xbox Elite Wireless Controller Series 2 is 90 days.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    You can’t go wrong with this controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what an improvement in design this controller achieved. It’s totally programmable button, paddles & triggers is a truly a feature I didn’t realize I wanted. I can’t recommend it enough. Five stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good responsive controller, Hardly any problems. Had minor jam with d pad, but easily fixed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for mid tier gamers who don’t want to spend a insane amount for a high end gaming controller

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Grandchildren approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandchildren enjoy the faster responsiveness of this series. For me? Way overpriced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers ive ever used!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works and feels good, has a good weight too it and i have had no issues so far. Id reccomend to get the microsoft usb dongle

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Brand new, broken out the box

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its known that elite series controllers are notorious for having stick drift out the box, and in this case, exactly what happened, apart from having stick drift, right bumper didnt work, and left stick when pressing wouldn't function either, hopefully the next xbox elite 3 controller work whenever they release it that is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller, quality is amazing and Best Buy always has great deals!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller, high quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality controller you can buy. Even without the ability to assign buttons to the levers, the obvious high quality of the controller makes it a good choice, and if you can get it on sale, even better!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Buy ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best upgrade from buying the regular controller. The customization is epic!!! Must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for computer, and very easy to use. I would recommend to buy the components as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Elite Xbox 2 controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Xbox elite 2 controller. The same great swapping thumb pads and sticks. Enhanced from the first one for professional gamers like me. I like the grip and feel. Looks really good with black color. I wish they have this in other color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox wireless controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our Grandson for Christmas (Seemed to be in short supply at other stores). He really loves this controller because it has features that other did not. (Buttons, charging pack option, etc.). Hey, He's happy so we are happy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your grandson loves his gift and is enjoying the new features. We hope he has fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Smooth buttons and light. I would I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Pritty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. But has some drifting in the right stick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2 is the best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my back up. I am currently on my 2nd elte 2 and got this just in case. Still the best controller you can get for console or PC.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    color combo on this........

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of the controller is nice(more premium feel over the older model). Interaction of the buttons is good. Bluetooth was no issue pairing up. The color layout is a lot more appealing(over the older model). I recommend for the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, very clicky. Good weight to it. Charger included. Attachments are magnetic, very cool and easy to swap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the analog sticks, they have 3 adjustments but all feel a bit stiff for what I'd prefer. Otherwise its a phenomenal controller.

    I would recommend this to a friend