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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 16,952 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this remote control. Best Buy is the best place do buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, better then the stock controller that comes with the system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is hands down the best controller on the market. A must have for any competitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Has the first series and I wasn’t a fan but this series 2 controller is perfect! Much better quality than the previous generation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control with small issue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is one of the hair trigger rubber covers came off but since I don’t touch it often I don’t notice everting else is nice the feel and the grip doesn’t come off like the last version

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Elite 2 feedback.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the configuration on the bottom buttons of the Elite 1 better than I like this but I still really like the options on this controller.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    You have to pay to play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. A little pricey but worth it. I bought it with Best Buy’s warranty just in case because of the problems I read about it, but so far no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 5 out of 5 stars

    Controller Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, steps ahead of previous model. Just wish they would fix the most common issue in the occasional stick drag and easily breakable bumpers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good, but wait till it’s on sale

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller do a while, but it’s a common issue for the RB button to stop working after awhile. I don’t ever throw my controller or drop it, it just happened

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the $ this one controller costs I guess it's great. Not sure why a controller needs to be $300 but i guess that's what people spend on their habit Works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Basic Bontroller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fair price for a decent controller. Excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used. The LB on the first gen elite controller gave out on multiple occasions so I’m hoping that doesn’t happen with this one, but as of now no complaints whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works exactly as expected and the performance is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I absolutey love it. It is my favorite one I've ever had

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to customize the controls for Call of Duty. Definitely helped my game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you play xbox and you're still using a regular controller drop the money and buy and elite controller. It costs more but will last and you'll never want to go back. Great controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized user interface and comfortable design of your new Xbox Elite Wireless Controller Series 2 make it a beneficial addition to any gamer's setup, and we're thrilled you are enjoying your experience so far! Thank you for taking some time to share your thoughts with us. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great controller so far. Not sure if it’s $180 great but thanks to gift cards and rewards it didn’t cost me that much. Highly recommended if you are a die hard Xbox user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love this controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my game play to another level. Up to 3 configurations for the paddles.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this updated remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Waaaaaaaay better than the first generation. The Rechargeable batter was much needed. I’m glad they replaced the rubber grips because they kept coming off.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller i have ever owned. It feels great the fact that i can adjust pretty much everything on this controller is awesome.

    I would recommend this to a friend