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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 16,946 reviews
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels good and great to use only problem is that I got stick drift only 2 weeks into using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That grip tho!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip is better than the other elites and works just as good. For PC useres, buy a dongle.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Top notch!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More premium feel than any other controller. Much better than a scuf!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Returned. Not worth $200 for me. Maybe for pros.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it for 2 weeks. My left hand didn't like using all the paddles. I tried the extra thumbsticks but didn't have a use for them. I like how easy it is to hot map buttons (make the A button do what the X button does, for example) My favorite part of this controller is the hairpin trigger adjustment. Other than that... I didn't sit well knowing I paid $200 for a controller and I barely used all it's features. I went back to my regular red controller ☺ I'll leave this one for the pros.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Went from awesome to garbage

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at first now garbage after months. The blue tooth keeps disconnecting. Ive teied every thing you can ajs still no go.. its to oate to return it. So now im stuck with it. Im losing faith in best buy. They rewarded me with 60 dollars in cresit and when i used it all of a sudden my order was canceled and no one at the store ciuld help me. I was patient and polite. And felt like no one gave a an f. My plus membership renewal is coming up time to cancel.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller by far that Microsoft has made. I also have the elite one but definitely get this one. You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband absolutely loves it. Right now it's his favorite controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Surprisingly good for flight simulators.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting to get this and I’m very pleased with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and best price , Best Buy #1 It’s the best controle for Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend buying this controller even if you are not a fan of the paddles. Once you get used to them you will never forget back to a normal controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Steve,

      Thank you for sharing your experience with the new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying the functionality of the back paddles, and we agree that it's difficult to go back to a standard controller once you've gone Elite. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best upgrade by far. Easy to use and battery last for a period of time

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great on hand the amount of tweaks is great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Get it its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming it just feels right love the feel of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the option to set color schematics and sensitivity levels. I use Control Freaks on joysticks and they work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice controller. Honestly its like playing on a key board and mouse but on a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller i love all the different options you get with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very well-built is very comfortable 

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this, I want to say that I bought my product as open box excellent condition. I rated 4 star because the controller came without the little covers for the trigger stops but everything works well. There is a bit of drift, but this might be because the joysticks are so loose that my character slightly moves when I shake my controller. Other than that, everything works perfectly as intended and is someone who should buy for the paddles to avoid the “claw” method of holding a controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works great! I bought it as a gift and they loved it! I received the package before estimated date so I’m really happy with Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that you are satisfied with your purchase. Have a great day!

      Best,
      Kiernan
      Xbox Customer Care Microsoft