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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 16,944 reviews
  • Rated 5 out of 5 stars

    Elite 2 review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, will buy another one I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for FPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller overall but durability is definitely lack luster to say the least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using elite controller since the first nothing else so far so good had like 7 break the old ones hopefully these are different. The quality feels premium especially grips and triggers with 3 modes very good

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're enjoying your new Xbox Elite Wireless Controller Series 2. Its design is inspired by fan feedback of the original Elite controller, and with durability in mind, so we hope you get a lot of use out of it. Thank you for sharing your thoughts!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great and easy to use. Won’t go back to standard controllers

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want to love the controller...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to upgrade my series 1 with the series 2. I never had a single issue with the series 1 for almost 2 years. But I'm on my 3rd series 2 controller after multiple returns and this one keeps disconnecting randomly even with a full battery. All 3 series 2's I have had in the past week also have a loose dpad. It tilts to the left, so there is "empty space" when pushing to the right. And now when I have to return it yet again, the store is now sold out. I want this controller. I just wish it would be a "$180" controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Better then the last edition

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Better then the last edition. This one is better and you can buy the back paddles online for pretty cheap

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth spending extra money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i got this one to match my black elite controller, it doesnt come with the nice packaging box to put away your controller like the other one did. It was about $40 cheaper though. I do think it runs really smooth though! But if youre willing to spend $$$ on a controller, go with the originial elite 2 controller for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and product. My wife loves hers, i would purchase again if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Smooth while playing a competitive controller is the way to go if your into comp gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox remote is an excellent product. The buttons are smooth and move effortlessly. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great as far as customizing, but the quality control is not good. Button presses did not register correctly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with button responsiveness on your Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. But if that's not possible, every new Xbox controller comes with a 90-day limited manufacturer's warranty. We recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck,
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Enhanced XBOX Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a customizable XBOX controller with back paddles and built-in rechargeable battery. Highly recommended but I suggest to purchase when on sale (discounted) price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Its ok but i returned it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great plugged in but connectivity issues on wireless with win11

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I definitly reccomend this controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hairlock triggers feel so nice, andbeing able to change the thumbsticks and the tension just makes this controller worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so many options for gaming Very sturdy and the magnetic controls are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has very nice build quality,and very sturdy makez kating fps games easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! At first a was a bit hesitant due to the price, but I found it to be worth every penny. Games are overall a more fun experience and my game play has definitely improved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jose,

      Thank you for recommending Xbox Elite Wireless Controller Series 2! We're thrilled that it has improved your game performance, too. We hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great budget choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, does not come with paddles or regular elite controller extras.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller, but way overpriced. The back triggers will wear down after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well made!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the xbox elite controller 2. Very well made i wouls recommend it.

    I would recommend this to a friend