Customer Ratings & Reviews

Great controller. Only flaw is that this is the third one I've had to get because of stick drift.

Great product, no issues easy to use. Likee the charger that came with it.

This was a present for my grandson and he loves this controller. It has excellent game, easy to handle, easy to use, and easy to charge. Overall excellent buy!

If you're looking for the ultimate xbox controller, this is it. So many improvements over the last model.

I am pleasantly surprised by how nice this controller is. Really like the multiple customization options. The carry case and rechargeable battery is an additional benefit.

I love the service, pricing, and simplicity of best but shopping

Great product, uses it for my PC and Xbox. I love the ability to configure how I like it

I just picked this controller up. As soon as i got home i plugged it up and began to test it out. But when i was trying to aim in call of duty it didnt work like it should have. The character kept aiming in and out and stuttering. Unfortunately i think i picked a faulty controller. I have a older eilte controller and never had this issue. I bought this new one because the bumper on my older one stopped working. And so did the back buttons. So it was time for a new one.

Great controller for FPS games, love that the trigger sensitivity can be adjusted.

I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

Make the gameplay on fps games play smoother nbs ……

Had purchase the scuf controller but i loose wireless signal often so i decided to go back to elite controller

If you ready to up your gaming skills, this is the purchase you need

Love!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.

[Employee of bestbuy] Amazing controller definitely recommend, keys work flawlessly

We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.

Works great! No issues. Very pleased. Good value for price.

So far so good. It definitely helps with the ability to configure buttons to each game. It’s a little pricy, but worth it if your looking for next level controls.

There is no other way to play your favorite games on your Xbox one! The grips are fantastic, the esthetics are beautiful and your overall game play will be much better!