Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 707 Showing 14,121-14,140 of 16,952 reviews
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Feels like quality, but garbage "under the hood".

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons stop working (especially known issue of LB & RB). Sticks start drifting. Feels nice, like quality, but under the hood, this controller is garbage. Low quality switches that wear out and stop working within 3 months to a year. I have four of these controllers, each have major issues. Two have been returned and repaired but now they each have at least one button that only works 1/2 the time again. Don't waste the money, unless your a casual once in a while player. Might last okay if you play just a couple times a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best XBOX controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best controller for xbox and competitive games. makes your life easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my pc and it feels really good. Wireless adapter works perfectly with it too

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Juan,

      Thank you for sharing how well your new Xbox Elite Wireless Controller Series 2 is working with your PC. While it may also connect wirelessly via Bluetooth, we're glad that it performs well using Xbox Wireless Adapter, too. Thank you for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A short review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. I will be buying a second very soon!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Cant recommend

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I read people controllers were drifting in reviews I figured maybe they were just hard on the controllers or sat on them or something but I've had mine less then a week and used it 3 times at maybe 30 mins each time and placed it in case each time and while going to bathroom with controller on countertop I noticed menus scrolling left rapidly. I returned it today and bought 2 controllers and mamba edition nba2k21 for less then controller alone. Sad thing is controller feels great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great build!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good build quality. very sturdy. take your game to a new level. worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad it’s back in stock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this controller. At first I wasn’t a fan but now I’m glad I brought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, but get insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels great, and I love the look. Wish it would have a removable back part but it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Using it on PC and it has a great build quality. Bluetooth works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome choice all around

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    full sweat mode in full effect a little heavy but will change the way you play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOT THE BEST OPTION

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome feel and customizability. Prone to stick drift and LB/RB issues over time.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us. We're happy to hear you are enjoying the comfortable feel and customizable interface of your new Xbox Elite Wireless Controller Series 2. Luckily, the manufacturer's warranty has been extended for one year on this model. For other troubleshooting guidance, we recommend the following link: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Fair but disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished controller i bought as a gift for my son. Some functionality was not working on the joystick, like depressing the joystick down during a game. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response is good definetly recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller for my husband Christmas gift and he really enjoys it. It has great features on it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mellie,

      Thanks for sharing your experience. We are happy to hear your husband is enjoying the Xbox Elite Wireless Controller Series 2. Wishing him happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Does what you want it to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the Elite model with a few extra additions. It still eats batteries quickly, but if you need it you put up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a reasonable price. My daughter loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The xbox application makes it really easy to use and it connects easily to my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a learning curve at first but I really enjoy using this over a regular controller. Much faster response time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great for gaming and wireless is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this is you can adjust the trigger button

    I would recommend this to a friend