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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 713 Showing 14,241-14,260 of 16,952 reviews
  • Rated 5 out of 5 stars

    BEST EVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller on the market! It's definitely worth every penny despite the high cost!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ehh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my paddles got stuck within six months fr had to exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. Very fun to use, easy set up. Would recommend using this controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are enjoying your experience! And, thrilled to receive your recommendation. We've built your new Xbox Elite Wireless Controller Series 2 to offer the very best performance and response times available, and couldn't be happier to hear you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Does exactly what it is supposed to starts up and battery is good .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller BUT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy a warranty for this. great controller but expect some pieces to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dude

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude if you want to up your game buy this control. I love this thing . Will never go back

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you love your Xbox Elite Wireless Controller Series 2. Thanks for letting us know how it has enhanced your gaming, too. We hope you continue to have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller hands down . Feels great and the trigger stops work perfect .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 Elite Controller far from Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series 2 Elite controller powers off unexpectedly while gaming, This controller beware, do not buy because Best Buy only offers a 15 day money back guarantee. Then you would need to send off to Microsoft for repairs. Best Buy use to offer 30 days on electronics but changed it to 15 days. Sending to Microsoft is a pain, especially trying to contact support to get help with the issue. Microsoft claimed they repaired my controller only having to send it right back to them for the same power turning off issues. Microsoft is finally going to send a replacement controller to me. Amazon have a buyer beware for this controller stating that it has been frequently returned because of various issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very easy to use and set up. Bluetooth connection can be spotty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten it sooner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Love the shorter control sticks and the programmable buttons.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Awesome controller while it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd of these controllers due to buttons breaking, getting stuck, analog drift and other problems. I would recommend waiting until these issues are addressed to buy one. I bought warranty for the first 2 but will not be getting it again WHEN #3 breaks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming at best level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly matched gaming needs. Support at local store was solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A tactical advantage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. He has told me it gives him a tactical advantage against his friends.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We can confirm, the tactical advantage is real! We couldn't be happier to hear your son is enjoying his new Xbox Elite Wireless Controller Series 2, and that he is seeing an improvement in his gameplay. We built this controller to optimize player performance, and it sounds like we delivered. Thank you for taking a few minutes to share your thoughts with us! We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best control ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller very responsive and it worked nicely play Call of Duty MOA. I'll buy it again if I need another one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    STICK. DRIFT.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool that this controller lets you optimize the settings for your own personal preference, but good Lord I've never experienced stick drift this much in my entire life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this remote for my brother and he loves it, uses the remote almost everyday!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because it was open box and in excellent condition. Had it a few weeks. Day 1 I had to clean the joysticks off because they had something on them when I opened it up. Played with it one week and had to clean the x button with isopropyl alcohol as it started sticking when I was about to play tomb raider. Was buying it this way cheaper, yes, was the controller in excellent condition when I bought it? No. I was probably better off buying a brand new one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects randomly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel, good weight, great options on control sticks. But the computer diaconnects when you play hardcore gaming pushing multiple buttons at once. For competitive online play that wont work 10 seconds you are vulnerable to be killed.update wont fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Easy to connect/link with my gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever owned. The adjustable triggers and thumbsticks are awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brink,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever owned! We're proud of the programmability and optional configuration we've built into your new device, and couldn't be happier you've found it gives you the in-game control you were looking for. We're glad you love it! Thank you for sharing your experience. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft