Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12314663
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button quality
Joy stick gets loose mid game
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this less than a month the left joystick is already loose meaning you have to screw it tight when you are playing a game. I play sport games it’s annoying when the knob spins when it supposed to stay still. Just bad quality for what they say is an elite. Save up and get something else.
No, I would not recommend this to a friend Must have have for gamers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent built quality. Gamepad is interchangeable. Very easy to work with.
I would recommend this to a friendQuality is a coin-flip
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been through about 3 or 4 of them. Each of them having their own issues. From not correctly connecting to the xbox, to a button that would only responded once in a while when pressed. Microsoft definitely could have ironed out all these kinks after the first generation one.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey John,
We're sorry if you're still having an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
an improvement over series 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved series 1, this is an improvement. Build quality definitely feels better we'll see how it holds up.
I would recommend this to a friendController
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller broke on me thanks for the protection plan I got another one
I would recommend this to a friendFuture Gamer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still haven't had a chance to open this product. Hopefully it's nice.
I would recommend this to a friendGreat controller, with Microsoft year warranty now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the controller, Microsoft add warranty for a year now instead of the 90 day warranty
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your thoughts with us. We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2.
Happy Gaming,
Katie
Xbox Customer Care
Bad Boy in a Good Way ;)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control is amazing in that the bewly designed controls are easy to remember and utilize.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are thrilled to hear that you are enjoying the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves it. Using with his gaming pc. Downloaded the app to make work with pc. Works great.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy that your son is enjoying the Xbox Elite Series 2 Controller and that it is working great. Thank you for sharing this with us.
Happy Gaming,
Katie
Xbox Customer Care
Great upgrade controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. The slight trigger control that you now with this is beyond. Greatly improved my game.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Stoph,
It's great to hear that Xbox Elite Wireless Controller Series 2 has improved your gaming experience. Thank you for sharing how much you're enjoying it, and we hope you win a lot of gaming matches using your new Elite Series 2.
Happy gaming,
Chuck
Xbox Customer Care
Gamer expert
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I’m enjoying this controller but I have to exchange every 2 years
I would recommend this to a friendAwesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! So much better then the first one. Especially with the charging connection built in great.
I would recommend this to a friendGreat control!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great control. Love the fact that you can adjust the tension on the joystick.
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Meh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace original elite controller. still has lots of stick drift. low quality. disappointed. cmon microsoft.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that your experience with Xbox Elite Wireless Controller Series 2 hasn't lived up to expectations. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we urge you to reach out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ability to use the paddles. Super easy to set up!
I would recommend this to a friendXbox ELITE controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the 1st gen. Awesome upgrade to original and more affordable. A+
I would recommend this to a friendReply good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the back paddles souch better then a scuff controller
I would recommend this to a friend- Cons mentioned:Button quality
Should be perfect for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this being the 2nd generation, all the bugs and defects should be worked out, right? Right out of the box, sticky A button. After some research online, I was not the only one. C’mon Microsoft. Best Buy retuned my purchase price without question. Thank you.
No, I would not recommend this to a friend Xbox elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool features.pc use.blutooth does not stay connected have to use wire but ok
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. If the Bluetooth connection isn't working well with your Windows 10 PC and you'd prefer a wireless connection, you may also consider investing in a Xbox Wireless Adapter. For more information, go here: https://www.bestbuy.com/site/microsoft-xbox-wireless-adapter-for-windows-10-black/6253924.p?skuId=6253924
Hope that helps,
Chuck
Xbox Customer Care
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even better than the first elite controller. Build quality seems to have improved. Very happy with it so far.
I would recommend this to a friend