Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12314663
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Xbox Elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!! Exactly as advertised!!!!!!!!!!!!!!
I would recommend this to a friendBest Xbox controller to date.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build, much better reactions that the previous gen and the 3rd programming is a Plus.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Clark,
Thanks for sharing your thoughts. We're happy to hear that you're enjoying the build of the Xbox Elite Wireless Controller Series 2. We hope you have fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care
Game
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller for Xbox owners next level gaming on the way great handling
I would recommend this to a friendBest gaming controller
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking at different controllers for gaming but this one is definitely the one easy to set up as well
I would recommend this to a friendGreat controller, bad bluetooth to windows PC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller is fantastic, but i bought to use with my laptop on the road. Bluetooth pairing to laptop is horrible. Random disconnects, buttons doing double actions, and at times would just stop responding all together. Bought the xbox controller adapter and they fixed all.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Timmy,
Thank you for sharing your thoughts and feedback about your new Xbox Elite Series 2 controller. We're sorry there were issues connecting via Bluetooth, but glad to hear that using Xbox Wireless Adapter was more successful. If you have any more problems, please reach out to Xbox Support: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Terrible QA Shipped Broken and Mislabeled
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friendTerrible Quality Assurance DO NOT BUY!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the record I bought two of these things both “Open-Box Excellent” which is a complete and total lie. Both controllers were shipped with issues. The first, the right trigger didn’t work properly and the second controller the left thumbstick didn’t press down and was jammed. This is beyond disappointing. The fact that these items were “checked”, returned, and labeled without even verifying that they FUNCTION properly. Is so incompetent it borders on fraud. I’m returning these and will never buy anything gaming wise from Best Buy again. As much as I hate Amazon, I’d rather buy from them than deal with the constant scamming from Best Buy, because they’re too lazy to do their jobs properly.
No, I would not recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Love it Love it Love it Love it Love it Love it
I would recommend this to a friendWill buy again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gamer controller and very easy to use. Highly recommend
I would recommend this to a friendBetter than series 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller, the grips are better than the last one. Has more options and way better features
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Mike,
We're glad that you're enjoying the upgraded features of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying its comfortable grip, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Yes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes_yhggghf ggfettge4rtg gyhfrtgfd fgfdfg tggfthg h
I would recommend this to a friendPricey but I guess worth it, get warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for halo or Fortnite, hopefully it lasts longer than gen 1
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice controller it's firm i like that you can customize every button
I would recommend this to a friendMy first controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent controller with many settings and adjustments
I would recommend this to a friendThe best xbox controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If u want to increase your aim get this controller exelent sensivitu o. Sticks good product
I would recommend this to a friendGet protection plan on controller. 2nd one for us
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second elite controller my son has got. Make sure to get protection plan since the back buttons have had issues. My son had to bring back and we looked it up online and seen lots of ppl have had same problem. Great controller but for price, protect it. We had a month or 2 before problem
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 14 year old son loves this controller and said it makes gameplay so much more enjoyable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Paul,
We are happy to hear that your son loves the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance his gaming experience. Thanks for taking the time to share!
Cheers,
Kiernan
Xbox Customer Care
Xbox elite
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well until it doesn’t. Just like everyone I always use my warranty
I would recommend this to a friendElite
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had any problems. Worth every penny. I would recommend them.
I would recommend this to a friendReallllly worth it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller ! Really worth the price. I don’t think we’d ever use normal controllers.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing. We are happy to hear that you're a fan of the Xbox Elite Wireless Controller Series 2 and found it to be a good value. We hope you have fun gaming with it!
Cheers,
Kiernan
Xbox Customer Care