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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16952 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 724 Showing 14,461-14,480 of 16,952 reviews
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sturdy. The build quality is great! Will buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality only issue is that it says controller disconnected once in a while mid game

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you like out of the box stick drift.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point, I've been through about a dozen Elite Series 2 controllers. Every single one of them has stick drift out of the box and I have video to prove it. The thumbsticks are fundamentally flawed. Xbox needs to go back to the drawing board and finally release a premium controller with hall effect sensors. Although this controller seems to be well built and every other function is great, the thumbsticks are the most important aspect of a controller since they are used to aim. This drifts so bad I cannot recommend this controller.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a bad controller, not great either

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First controller had issues, 2nd one is fine. I'm not sure about the quality of this controller, it seems good but not at the same time. If you get it get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great. Still finding out new things that work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller while nothing is broken. Even with lite use, some part always seems to break. I am on my second elite now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for players that play everyday! Very good for online players!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy that you are happy with the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller ive ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and pinpoint accuracy. This is also able to connect to other mediums via Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Till I can get my console this helped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get a new console so this was the next best thing to hold me over it seems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller for its money, good thing I got it while it was on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth controlling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It’s quick, touchy but accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best literally makes me not want to even use another controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are loving the Xbox Elite Series 2 Controller. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality controller. Reactive to buttons being pressed and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Well made and able to change buttons to different positions

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be warned of open box items!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this controller for the xbox as an open item, the ticket said it was in excellent condition and that means that it works and looks like new, I purchased it at a nearby Best Buy and took it home, when i opened the item it looked like a dog chewed on the controller plus several items were missing, I tought to myself that maybe i made a mistake and it was a way more than poor condition item, it was actually an item that shouldnt have been sold, on top of that the controllers serial number didn’t match the box that it came with, so someone swapped the boxes or the controller in the store and they put it on the sales floor like it was all good. Im not saying that all the open box items are messed up, im saying that a big company like Best Buy should have their employees retrained and pay close attention to what they are putting on the sales floor and don’t accept any trade-ins that are in horrible conditions.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Worth It

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem is the rubber on the RT and LT lock comes loose from being used.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2! Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're still experiencing an issue with the RT and LT trigger buttons, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an advantage, go ahead and pick one of these up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a magical moment in the store. I will like to add that there will be more to buy from you all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is nice. There seems to be a drifting problem with the joysticks and for the price of this controller that is a bit of a disappointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfect controller for COD and emulators.

    I would recommend this to a friend