Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12314663
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller, gives me so much options when I am using it
I would recommend this to a friendBest controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller ever fast acting and accurate, you will dominate with this controller
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing it’s not worth it unless you are rich and have enough money to buy one each two or three months that’s how long it usually lasts until it stops functioning properly,it’s the best controller when it works well but it just breaks too fast I hope the build quality gets better
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry if there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Great controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son for Christmas. He loves all the different options. Great carrying case too!
I would recommend this to a friendElite Series 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time which was great, controller overall is good I was just unlucky and got a defective one. Highly recommend that you get the warranty if you can’t get that, make sure to register the controller on Microsoft’s website so that if you have issues you can send it in for repairs.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you haven't done so already, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Gamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Myuson is so happy for this remote. He is a big gamer and take pride in his products.
I would recommend this to a friendKey to success
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much required for console players going against computer people.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Phil,
Your new Xbox Elite Wireless Controller Series 2 has been designed to give our players every advantage when it comes to next-generation gaming. We're thrilled you've been enjoying the precision and in-game dexterity it hosts! We're excited to hear you think it's a must-have. We're happy you love it! Thank you for sharing your thoughts. We appreciate your feedback.
Happy Gaming,
Brad - Xbox Customer Care
good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good while it lasted. Can cause corns on the fingers. Be careful.
I would recommend this to a friendGreat for FPS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great add to my Xbox series x. Has helped me improve my cod skills.
I would recommend this to a friendXbox controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is a bit heavy but works great and makes gaming easier
I would recommend this to a friend- Cons mentioned:Button quality, Stick drift
Rt Thumb Stick and B button Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the controller initially but with in a few days of moderate use playing CoD; the right thumb stick would drift to the left during game play and the B button would randomly not respond to inputs
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. Otherwise, please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7
Hope that helps,
Chuck
Xbox Customer Care
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved my gaming so much more. Button lagged a little, Xbox exchange it
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller easy to use.the buttons don't get stuck and great for shooters like COD Fortnite
I would recommend this to a friendLOVED THEM!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 for my grandsons for Christmas. They LOVED them so... that's my review :)
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good cool good cool good cool nice fun I like it
I would recommend this to a friend- Cons mentioned:Button quality
Used for only one month..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this controller for only one month and it has already broken. One of the paddle buttons now makes a loud click and the up on the d- pad also makes a louder then normal click sound.. but other then that it’s a really good controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so we recommend reaching out to Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Improvement from first gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Love the size and the grips are much better than first gen
I would recommend this to a friendOnly if you have the dough
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced as hell but feels so great down to the last tuning option!
No, I would not recommend this to a friendXbox elite series 2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the first one was good but this one its way better on grip and custom
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We are always improving upon our past designs, and are excited to hear you've noticed the many design changes we've made in your new Xbox Elite Wireless Controller Series 2! From performance to user interface upgrades, we've optimized the entire device. We're happy you are enjoying your time with it! Thank you for taking a few minutes to share your experience. We appreciate it!
Happy Gaming,
Brad - Xbox Customer Care
Great Control to Improve Game Play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller, so many variations of buttons, etc.
I would recommend this to a friend