Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12314663
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Feel
Drift Is Real
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel of these controllers, but they break 2 easily. I have had to return 2 of these controllers due to drifting. This is not something you would expect when you are paying ad much as this for a controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Steve,
We're sorry that there is an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice controller, like the fact you can reprogram the paddle buttons
I would recommend this to a friendUltimate gaming control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the ultimate Xbox controller. Far more superior than its predecessor.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are happy to hear that you are enjoying the upgrade to the Xbox Elite Series 2 Controller. Thank you for sharing your thoughts with us.
Happy Gaming,
Katie
Xbox Customer Care
Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this controller. It’s always ready to use. Great wireless range
I would recommend this to a friendGreat controller!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great controller! Smooth. definitely recommend for all gamers
I would recommend this to a friend- Cons mentioned:A button
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two faulty controllers within first week of purchase! First controller: right stick very slightly off center towards the left. Faulty A button and wouldn’t register button presses on occasion, and require extra force to register unlike all the other buttons and my other controllers. Second controller: the connect button is rattling under shake or vibration like it’s missing a damper. Microsoft is terrible with hardwares. Best Buy customer support was very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Jack,
We're sorry that there have been issues with your Elite 2 controllers. If you still have the second controller, we recommend exchanging it for a new one at Best Buy. If that's not possible, our team at Xbox Support can help. Please contact them for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty
Hope that helps,
Chuck
Xbox Customer Care
Great Controller
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes playing FPS shooters a lot easier and faster
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller. Works well with call of duty type games. Fast response time!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey James,
Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the fast response time. We hope things continue to work well!
Happy gaming,
Kiernan
Xbox Customer Care
Elite controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller very responsive, would definitely buy again.
I would recommend this to a friendDiego remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son love it so far, he has been able to compete better in his game
I would recommend this to a friendgreat gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for my boyfriend and he loved it so i’m more than happy with this purchase!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your boyfriend. It's great to hear that he loves it, too. Thank you for sharing your experience; we hope he has a lot of fun playing games with his Elite 2.
Happy gaming,
Chuck
Xbox Customer Care
Amazing service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing control, out of stock everywhere else but still available here!
I would recommend this to a friendBest buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient services.accurate data information when it comes to pick up
I would recommend this to a friendGreat controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality seems a ton better than the v1 elite and I haven’t had any issues since release
I would recommend this to a friendPaddles are a big help make any game easier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Advantage on anyone with this controller. Well built,overall efficiency at 100 over series 1
I would recommend this to a friendWireless controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson really enjoys using this controller while gaming.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We are thrilled to hear that your grandson is loving the Xbox Elite Series 2 Controller. Thank you for sharing this with us.
Happy Gaming,
Katie
Xbox Customer Care
A Gamer Mustp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST XBOX controller hands down. If you game don’t let the price scare you.
I would recommend this to a friendBest controller money can buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatically increased my KD in COD. I would hate to own a system I couldn't use this with.
I would recommend this to a friendBest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely happy that I got it and I’ll recommend that everyone buy one from best buy
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It's great to hear that you're extremely happy with your new Xbox Elite Wireless Controller Series 2. Thank you for recommending it to others, and we hope you have a lot of fun with your Elite 2 controller.
Happy gaming,
Chuck
Xbox Customer Care
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a sick controller if you’re wanting to spend the money.
I would recommend this to a friend