Customer Ratings & Reviews
- Model:
- 4IK-00001
- SKU:
- 12314663
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the product's great overall performance, excellent battery life, and extensive customization options. They frequently praise its comfortable feel, good weight, and comfortable grip. However, a significant concern raised by users is the issue of stick drift, which appears to develop quickly. Additionally, some customers have experienced problems with button quality and found the price to be a point of hesitation.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is the best gaming remote out on the market
I would recommend this to a friendGet what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hefty price, but worth every penny if your a gamer.
I would recommend this to a friend- Cons mentioned:Button quality
Bad quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The store shipped me a item in fair condition,i thought okay it might have a ding or two and work completely fine,no when i open the package the controller looked like it had been sitting in grease and who knows what then half the buttons didnt worl and when you shook the controller it sounded like a maraca
No, I would not recommend this to a friend Worst controller ever!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst controller I have ever purchased. I have sent it in to Microsoft due to connectivity issue. It was sent back fixed. Now it is doing it again. I can't return it to Best Buy do to a glitch in their system. We purchased the yearly protection plan and due to this glitch they won't fix or replace.
No, I would not recommend this to a friend- Cons mentioned:Button quality
Horrible controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The elite v1 was great. The v2 took all the greatness of the first one and flushed it away. The buttons feel like a cheap controller. All three stick tension adjustments are junk except for the highest tension which feels like the first elite sticks. The controller is slicker then a standard Xbox one controller. The only plus is that it comes with a really long USB c cable if you need one for your phone. I would not buy this controller or even play with it again. I game atleast 4-10 hours a day so I have some experience with controllers
No, I would not recommend this to a friend Great controller. Way better than the first one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the material and the way it feels and the design.
I would recommend this to a friendBreaks easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this controller about 5 times already. This thing breaks very easy. You don’t even have to drop it on the floor. I suggest you get geek squad insurance for this controller if you buy this
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Bad stick drift after a year of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the extra money. Bought before Christmas last year and already have bad stick drift (upward movement of right stick without pushing it up). Bought this controller because I figured it would last longer than a standard controller. Not the case and now need to purchase another controller.
No, I would not recommend this to a friend The Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing controller with so many customization options.
I would recommend this to a friend- Pros mentioned:Feel
Great controller for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design great feel this is a replacement for my all black elite 2 that has an internal issue so for now this controller is great!
I would recommend this to a friend - Cons mentioned:Stick drift
Ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller came with right stick problems out of the box
No, I would not recommend this to a friend Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller is great when it works. But don't think that the $200 price tag means that the components used are of superior reliability. The thumbstick on this controller broke just 13 months after purchase, which was one month outside of warranty. Microsoft charges $100 for you to get it fixed (replaced), with an 11-14 business day turnaround time, unless you want to spend another $10 and may get it sooner (I've tried this before and they didn't do it any faster than standard). It's junk. Don't waste your money unless you want to dump money into it every year when it breaks.
No, I would not recommend this to a friendGame changer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a game changer for me. so many mods. too good
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and good quality. Makes gaming easy now
I would recommend this to a friendProne to stop working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son's 3rd "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?!
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Only for Windows 10+ and XBOX
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ergonomic design for great gaming experience. Does not connect to Samsung QN90B smart TV. Disappointing.
No, I would not recommend this to a friendIs there anything better?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks slick, feels comfortable and is really good..until the triggers stop functioning properly so make sure to get the extended warranty if you play a lot of shooters.
No, I would not recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the controls. Very sturdy and good quality.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like item very much i would definitely buy this item again if i am in need of controller
I would recommend this to a friend Best controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built, best controller ever, highly recommended
I would recommend this to a friend