Customer Ratings & Reviews

I bought it used because it stated just dust but the triggers are messed up and have issues with it sense purchase

1 after the other, these things don’t work right out the box. Y button issues, this is a manufacturing issue that Microsoft needs to look into especially considering the fact that this controller is significantly more expensive than your regular controller. Imagine paying a premium price for a garbage product.

great controller when it works. Two months after purchase RB buttom started double input when you only press it once, annoying for such expensive controller.

Controller works fine but not when I’m playing. It randomly turns off at the wrong moment. Might be a dud.

Had gone through 2 open boxes both horrendous, 1st one said excellent condition yet didnt start and was missing the dpad changeable part. Then the 2nd open box in excellent condition didnt even come with the the caseing or extra parts just the remote. So far has ruined the open box experience for me personally.

There is a alot of stick drift l have purchased a couple of these

Controller feels and works great for 2 or 3 months. Then buttons stop working due to por craftsmanship. If they fix the issues, would be the best on the market

Build quality is sub par for the price. Don’t use the term ‘Elite’ if you can’t do something as simple as properly glue the palm grips continuously.

Purchased for our son May 8 and delivered on May 11. On September 4, the controller is no longer worked. My son isn’t the type of kid who gets all mad at the game and tosses his stuff. He recognizes the value of money and is careful with his things. Called Best Buy, can’t return and Manufacture Warranty is 90 days. So at 115 days, the $200.00 controller is useless and our only option is to purchase another. I don’t know who I am more frustrated with Best Buy or Microsoft.

Just buy the regular control, literally the same thing

right analog stick drift and unresponsive d pad after 6 months. no throwing, no rage quit smashing, just casual gaming use. no pleased.

Best buy for my money, all the perks of the Elite controller if you already have the accesories from a previous elite

Stick drift/ broken right joystick. Lasts only a few months until it needs replacing

This is the second controller I have had to buy my son in a one year period. This one had the same problem occur within a couple weeks. We did not get the insurance this time because the same problem kept happening when it was “fixed”. The right side button at top stops working. Microsoft needs to get their product right. Very disappointing….

didnt connect with my sons deskstop so we returned it and got another one it still wouldnt work so he ended up returning it

Did not really like this control. Had a lot of connection issues.

Most features and best price you can get from a gaming controller. 100% percent recommend you wont be disappointed.

Awesome,Very smooth. I also like the extra options it comes with to make it the best feel for your style of play.

I purchased “open box excellent condition” for $139. It randomly disconnects. Best Buy takes returns for 14 days. They directed me to Microsoft. The 1 year manufacturer warranty ran out a year ago! I just bought it 30 days ago! It’s also missing a button cover on the back for the trigger adjustment. Shame on you Best Buy.

Wanted to love these but: Quality bad (had 2 of these) Sticks too stiff Wouldn’t recommend Listen to reviews The first elite controller was better imo. If u can deal with a wired controller get the fusion pro its cheaper and sticks feel similar to the regular xbox controller. Paddles are a little flimsy but not really much of an issue.