Customer Ratings & Reviews

I bought this controller for my son’s birthday. He absolutely loves it and was thrilled to get it.

I had the prior Elite Controller and loved it. The Series 2 is a noticeable step up. Performs amazingly in every aspect you would expect. I also own a Razer Wolverine Ultimate and the Elite out performs it in comfort, design, and precision. Unfortunately with such high precision there is a down side. - Down side, mico stick drift did start within 3 months of use but again if you have Best buy insurance just exchange it if it ever gets noticeable. - Friends have had bumpers go out but at 6 months of use I have had no major issues.

No matter how much I tweaked the thumbstick tension and spent time "breaking in the sticks" or adjusting thumbstick curves in settings, it just never gave me the level of responsiveness that some stock controllers do (Dualshock 4, Dual Sense, Gamesir G7, Wolverine v3 TE, 8bitDo Ultimate 2). AND those controllers are a fraction of the price. It's unfortunate because the feel of this controller is above and beyond all others. It has a nice weight and overall feel in the hands. The back paddles are also excellent. It's just a shame that the actual responsiveness does not match.

I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

This is a very solid controller. Perfect for casual gaming - great grip, good sensitivity. You need something better for competitive gaming. For the price, I would go with a different controller.

Best little controller on the plaent. I've owned a variety of Xbox and playstation controllers. I loved this feel this one had. Was slim and loved the additional buttons for a more customized gaming experience. This bad boy lasted me 2 years I plan on getting another one of these.

Look, bottom line, if you're serious about gaming, you need the Microsoft Elite Series 2 in your life. It's like upgrading your gaming experience from regular to legendary. Comfort? Check. Style? Double-check. Customization? Triple-check. This controller is the real deal, my fellow gamers. Don't miss out – it's a game-changer in every sense.

Look, bottom line, if you're serious about gaming, you need the Microsoft Elite Series 2 in your life. It's like upgrading your gaming experience from regular to legendary. Comfort? Check. Style? Double-check. Customization? Triple-check. This controller is the real deal, my fellow gamers. Don't miss out – it's a game-changer in every sense.

Had the controller for about 10 months. It's a great controller but the lack of reliability keeps me from recommending it. A normal Xbox One controller will last 6-8 months for me (No, I'm not hard on my controller I just use it a lot). So instead of spending another $60 on a regular controller I paid $180 for an Elite Series 2 controller. It's a really well built controller, very comfortable for long periods of use, good battery life, and tons of customization using the app. I didn't buy this controller to use the extra buttons on the back or for the swappable sticks/D-pad. I bought this expecting something that would last me longer than a standard Xbox One controller typically does- I was sick of replacing them twice a year. Up on the D-pad has started to double press, while left and right require a lot more pressure. The left analog stick is drifting constantly. The A button doesn't stick exactly but it's definitely not as responsive as the B,X,Y ones. There are some issues with the vibration as well (will swap between slight vibration and jackhammer randomly).

Excellent controller, smooth and reliable. You can deal with issues regarding srick drift, so be sure get the protection plan. Ergonomically comfortable.

I’ll be updating my review as time goes, but I just want to say out the box first day my gaming experience changed instantly! I do have to get used to the paddles again but no biggie. As of right now this is easily the best $200 I’ve ever wasted.

Good controller for those who game a lot. Comfortable to use and works well.

The right thumbstick on my elite 1 controller started to develop a delay in it so I gave the elite 2 a try. I didnt expect anything ground breaking, how can Microsoft really improve it? Well they did, this controller feels much better then the old elite controller. The adjustable thumbsticks are great. You can now have more then 2 profiles accessible from the controller. I've read some are having issues with quality right out of the box with is unfortunate since these elite 2 controllers are hard to get but if you get a good, it's a great investment

This controller is awesome! it's comfortable and easy to use.

Dislike that the bumpers are always the first to go, the grips come off pretty easily, and the stick drift happens way too early in its life. Overall still like the remote, just wish it was produced better similar to the Xbox 360 remotes.

The item itself is overall great! This is the second one i had gotten because of how i love the addition features on it. The controller lasted me over a year without any accommodations needed to be made as a consistent player

Great controller. Paddles are easy to hit and have enough of a gap avoiding miss hits. Lots of fine tuning (hardware and software) I was not expecting. This is my go to. I wish it had a capture button. The work around I found is to set a custom capture button on a different profile. The controller allows for you to cycle through profiles very easily. It also has a great battery life.

The best controller by far. I wont ever use another controller. The lifespan of one of these is about 3 years so if you feel thats worth it just keep it in mind. I am a heavy user and the onyl thing that went wrong on mine was a single back paddle was only responding 80% of the time

Great controller, feels amazing in my hand every time I hold it, great battery life, love how I can customize it

I like these controllers the best because of the grip and the button layout on the back