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Customer Ratings & Reviews

$172.49

Customer reviews

Rating 4.4 out of 5 stars with 16946 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 16,946 reviews
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Quality control issues with buttons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel but still suffers same issues from the first elite 2 controller. I’m a competitive gamer that used this controller pretty heavily. Within 5 the months of use, the R1 and L1 bumpers experienced loss of function. Pretty frustrating. I did get the insurance and got another one for replacement. It did fall under the Microsoft warranty but in the past, I didn’t have a good experience with them. Takes days to receive the controller and they didn’t even fix the problem.So if you plan on getting this controller, I highly recommend getting geek squad insurance. They’ll replace right on the spot. Still a solid controller for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a good feel to it and the option to use more buttons are perfect for games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but check the box before you leave.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with the controller function. The cost was way too much tho. It's a game controller. It was almost $200. I was not happy with opening the box to find there was no controller in the box tho.. luckily i figured that out before I made it to my vehicle and went back in. The best buy resolved the issue for me.. but make sure to check before you leave.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good premium quality control with some QC issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Xbox controller, and I must say it offers exceptional build quality and premium materials. The controller feels robust and comfortable in hand, and the adjustable trigger settings enhance the gaming experience. The included case is a nice touch, keeping it protected on the go. However, my experience hasn't been flawless. I've had to return it a few times due to joystick drifting issues, which is quite frustrating. Additionally, the controller comes with a premium price tag, which may be a deterrent for some buyers. In summary, the Xbox controller boasts impressive build quality, materials, and design, but the recurring joystick drifting and the high cost make it a mixed investment.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Overall great controller if you have the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller paddles took a little to get used to and build muscle memory but once you get the hang of it your reflexes in fps and other games that require quick response times is significant improved. That coupled with the fact the controller is barely heavier that a standard wireless controller and has rubber grips makes the purchase very much worth it if you were on the fence about it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that Xbox Elite Wireless Controller Series 2 has improved your gaming performance. It's great to hear that you're enjoying its comfortable feel and customization features, too. Thank you for sharing your experience; we hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! 2 months in and no stick drift. Very tacky grip which is an upgrade from original elite 2. Purchased the scuf triggers and made a world of a difference with the response!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No stick drift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves this controller so much now I can’t get him off the game. Got it on sale but to whoever is thinking about buying one it’s definitely worth it sale or not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller smooth long lasting battery. Love the charger in the case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid controller, If you rage game like I do these tend to break after a year or so tho

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    The most solid controller I have ever experienced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best quality controller I have ever used. Works flawlessly with my iPad for gaming. Has the perfect amount of weight to it. The quality of the unit is felt in every interaction with the bottoms and joysticks. I play games maybe once a week to once every 3 weeks. No regrets purchasing this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Xbox Elite 2!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best Xbox controller I’ve owned. I use it for PC gaming and console gaming. The connection is flawless and the buttons feel great. The controller has a weight to it, gives it a quality feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theres a reason why its titled “Elite”

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller looks similar to the original but its nothing near it. You can feel the quality once its held in your hands. The rubber on the left and right stick have some grip which make all the difference and it also has adjustable trigger depth to help make it more sensitive. The home button also changes colors which is awesome if your looking for that custom look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. From what I gather from him this controller is excellent compared to the non elite series. One of his favorite features is the built in battery. He said if this one ever goes kaput he would want another one just maybe a different color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is expensive but after using it I think it’s worth the price. From the new grips, the ability to tighten the sticks, the longer built in battery that is USB-C, this is a nice upgrade from the original Elite. Also wasn’t sure how I’d feel about the paddles, but they feel natural and sit right at my fingertips. Definitely gives you the ability to play the way you want and map the buttons as you see fit.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Brian,

      We're delighted that your new Xbox Elite Wireless Controller Series 2 was a good investment for you. Thank you for sharing how much you're enjoying its updated customization features and built-in rechargeable battery as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good feeling and great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I occasionally use this Xbox controller, but it feels great in the hands, with it's rubber handles. The omnidirectional D-pad is made of metal. Overall, this controller feels better than the stock Xbox series controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best xbox controllers.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this controller it is sleek and comfortable with great functionality. No need for batteries just charge and it you've got uninterrupted gameplay for hours on end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing, the customization options and the paddles make such a difference when it comes to game play. I also like that you can change the color of the xbox logo. The grip on it is nice and the trigger stops come in use for certain games. Never going back to a normal controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Top notch Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a lot customization . Easy to use and also easy to adjust the trigger locks . Has a very premium feel . Most definitely recommend to anyone that wants a more premium Xbox Controller .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed when I needed it pickup was a breeze!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality & customization of this controller are excellent. There’s a little bit too much play due to the interchangeable joysticks causing a dead zone. Buttons don’t register sometimes not sure if this is a software issue. GET RID OF THE PLAYSTATION JOYSTICK AND REPLACE WITH MID-HIGH JOYSTICK , there’s no in between height analog joystick.

    I would recommend this to a friend