Customer Ratings & Reviews

Excellent choice for any kind of gamer. Very responsive. Ergonomically made to reduce stress on your hands and fingers

Battery life last for a very long time. The only thing bad about this controller is that the joystick can stop working

Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

If you are sick of removing your thumbs from your joysticks when you are in the middle of a battle, you would enjoy this controller. For me, I play a lot of first person shooters and this has helped me elevate my game okay. Im able to continue to battle with out removing my thumbs from the joysticks. The build quality is really nice and feels well built. There is a bit more weight to the controller because they use more metal parts. The only issue I have noticed is stock drift still plaques the controller. At this price point I would love to see hall effects joysticks. Other the. That the controller is worth the money.

Honestly, I didn't have high hopes due to the hype, but it absolutely lives up to it! Great weight in the hands, each button click and trigger pull feels solid, and the grips are fantastic feeling. GET IT WITH THE CHARGING CASE!

Truly the benchmark for quality in gaming controllers. Solid, feels great, and thorough attention to detail. The triggers are long enough for racing games but can be shortened as well. I only wish they let you choose between the concave joysticks or convex like on Nintendo and Playstation. Concave never made any sense...

I bought this controller in excellent condition open box. I don’t think I would consider it in excellent condition, but the controller itself is amazing. I love the back detachable buttons, and the weight of the controller Is on the heavy side, which gives it a premium feel. It definitely feels like a $200 controller. If you’re a hard-core gamer, I recommend buying it. You can map out the buttons on the accessories app on your Xbox very easily. You can also create up to three profiles. I don’t recommend it for the casual gamer.

Works as it should no complaints I wish it would stay charged a little bit longer though

First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

My son was using a Razer Wolverine Ultra for his Xbox Series X and really like it, but one of the buttons started to stick so rather than break it trying to take it apart, we decided to purchase this Elite Series 2 Controller. I got lucky and found an open box controller in what appeared to be unused condition for nearly half off of the new controller price. Within a couple of days of using the controlled my Son had it all figured out and really likes it. If you have used the Razer controllers before the only major difference is the rear triggers on the Elite Series 2 are closer to the grips and are very sensitive to the press. Otherwise, it works well!

The Elite controller is unmatched. My gameplay has increased. From a quicker trigger to more responsive joysticks. I would recommend to buy two.

Love my controller. I would highly recommend it to others.

Super awesome controller, love the Dpad, controller is sturdy, grip is nice, triggers feel responsive, buttons click well. This controller doesn’t come with paddles so you’ll have to buy them on the side.

Love the elite pro and how you can customize the back paddles button layout. Also love how you can change the joy sticks and d pad.

The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

I use exclusively this controller to play games as it has a great feel to it, the battery lasts a long time and having the options to add triggers to any game is great.

Can’t compete unless you got one it’s like the Glizzy and the hot blocks in North Vegas. Don’t get caught sleeping without it Homie.

So let's address the elite series 2 controller. It does what it should... when there's not issues. It feels great and heck even wanted me to change the thumb sticks. Never thought I'd do that & can see why the underside paddles are great to use. Those things are what make this controller THE CONTROLLER! (3 stars). HOWEVER there SHOULD BE A RECALL! brand new out of the box the A button has a dead zone, if pushed in a way it becomes obvious. I did the swab of a normal controller & noticed at any pushed angle of the button it stilled worked. Not with the series 2 controller though. If I didn't want to blow $200 I'd rip it apart to fix it myself. But it's almost as if the button doesn't line up with the logic board inside the controller when pushed at some angles. Which should never happen, should still work like the cheaper controllers. That's a major failure on Microsoft's part. If it was not for that everything else worked fine, no issues. The joy sticks are cool you can swab out sticks & tune the stiffness or loosen them with provided key. Switch d-pads, etc. You can read the specs. The other picky thing which I can see past is the top grips are a little too much, I personally started getting sweaty palms after one round in a shooter and then the controller almost has this slight sticky feel when warm from just holding it. But it quickly goes away if you air it out between rounds. Wasn't enough to not keep the controller more so than the A button not working. Would love to give this a 5 stars for the product. if it had no known issues, this would be the greatest controller. @ $180 Microsoft your products shouldn't have issues right out from the box. I gave this 3 because it is worth tuning and resolving the small issues for an amazing product that it could be. Now I'm keeping mine, unless it's a total lost after services fail to resolve the issues for me. I've got until May 15th or 18th (got it mailed). Bought this on the 15th from Best Buy, can return & still get the money back. We're talking a defect on Microsoft's behalf not Best Buy. I've got options in services via geek squad or Microsoft's 90 day warranty. Geek squad protection is worth getting on this. Because let's say there wasn't issues and after a year the button and stick got worn out from use. Geek squad will fix or replace the controller. so $40 to keep that $180 feel or in this mess save from owning another $180. GET the 2 year coverage. I normally don't but I knew about the issues other people where having & planned for it. Other than that Best Buy was a total win this time. During this COVID-19 mess they still got my package in the two day window. Great job BB & postal services. I waited until getting my product in the mail before getting the geek squad protection. Only had to make a simple phone call and give my order # and boom the protection was added on, no hassle. Go to any Best Buy for repairs or services. Great! Will be needing it, as it looks. The employees I talked to via the phone or live chat on site. Informative and helpful & knew about the bugs on the controllers, lol must be getting returns on them. I'd give Best buy a solid 5 stars in services. Which impressed me normally it's about eh, they tried. Conclusion: The controller isn't a magical device that makes you a greater gamer but is a NICE controller to own... when it's working that is. That's what's so annoying you want it to be the greatest controller which hopefully Microsoft does too. If you are wanting to buy this WAIT. Allow time for Microsoft to hopefully fix these problems before you buy one and get stuck seeking help to have it fixed yourself. If you manage to get one now, there is limited stock. Get the 2 year coverage, so your not out $200 or more in service repairs & reshipping costs. Hopefully Microsoft comes through and replacement controllers come out. Other than that return them don't waste the money. Like I said I'm only giving it until my return window period.

The control controller is all right. It works well. I like to custom ability of it, but the LB/RB button stop working sometimes and it gets stick drift after a while. I had a black one that got stick drift, and the LB button stopped working.

Love the controller. It does exactly what it says and does it better than the first generation Elite controller. Definitely get the replacement plan offered by Best Buy! If you game hard, you won’t regret it. Let’s face it, stick drift and button issues are a real thing no matter how much money you spend!