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Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 16,936 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller just didnt come with the pads so bad to replace it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal for gaming, better than a Dualsense that’s got sure

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Elite!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavier than a standard controller but nice to hold. Paddles are a good option for certain fast-paced games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid loves it and XBox made a great controller with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller might be pricey compared to the standard controller, however it is double the quality, durability and it is customizable, i would definetely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few used versions in the past but decided to buy one brand new. Love this controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and the options it gives to game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements over Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft stepped it up with this contoller here are the improvements I really think stand out 1) Grips changed, my last to controllers they came off.. it is different on this one and feels like it will handle the stress of gaming longer 2) Buttons, the buttons feel better, from the lit up Xbox button to menue and ABXYs 3) 4 saved settings for different games, with the light indicator 4) integrated recharble battery and charger in case 5) smaller paddles making them better located for use Still working on cons list but here is the only one I have so far 1) charging cored is a little difficult to feed through the carry case to the charging base.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying the improvements in the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip, responsive buttons, internal rechargeable battery, and upgraded configuration options. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The options for the different styles of buttons etc and ability to change layouts is a definitely a game changer. Solid feed back and function. And the charging dock are fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Joystick and fighting games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize twisting the joystick makes it come off. During street fighter the joystick gets loose and i have to re tighten during a fight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Very fancy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent remote. So comfortable to use. A lot of customization options. Very fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Stepping up the GAME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super amazed at this controller. Received as a birthday present from wife. Apparently the BB employee pointed her in the PROPER DIRECTION... she knows I'm a hardcore gamer and wasn't looking for or needing a typical controller. This thing is a beast! I haven't even begun to exploit the power, but I've built a couple of game specific control schemes and felt the difference in make-quality. The internal battery life (~15-20 hrs) is definitely better than what I've gotten from my recharger packs from Nyko charging base (typically 10+hrs). And looking forward to solid compatibility with Series X systems!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent Controller but not worth cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first series Elite controller and they improved a lot of the flaws of the first one. Feels a lot better in hand and seems of better quality.

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    High Quality Controller with customization option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great. Super easy to change the D-Pad or the joysticks. My A button feels a bit sticky although it has not messed with my playing yet. Mapping buttons to the back paddles is extremely easy and can be done at anytime. If you do not want to use the back paddles, they come out very easy. This controller is great if you like to customize and plan on using the back paddles. I use the paddles not competitively like one would assume so even just mapping the A button to the back top right paddle can be nice for some.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brett,

      It's fantastic to hear that you're enjoying the customization features and back paddles of your new Xbox Elite Wireless Controller Series 2. We're glad that it has enhanced your play experience, too. If you continue to experience problems with the A button, we suggest reaching out to Xbox Support for assistance here: https://support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price
    Best Buy Employee

    Rated 4 out of 5 stars

    Best Controller out there for competitive gaming!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing controller, it may be overpriced but it's amazing for competitive gaming. I got lucky because I bought it as Open Box, but it works perfect. Tip: if you get one open box try it with the Xbox Accessory app and see if there is any issue with it, if there is return it ASAP, if not enjoy cause it's amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Great Controller, Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in the hand and has a very nice weight and a overall premium fit and finish. I love the back paddles and the magnetic swap-able stick heads. The best feature of the controller in my opinion is that you can tighten the tension of the thumb sticks which is a game changer for me since I’ve always found the stock Xbox sticks to be too loose. The reason I’m giving this controller 2 stars is because the first controller I got had a loose and jiggly d-pad with both the circle and cross head on the right side of the d-pad. I exchanged the controller and the second one was even more loose then the first one so I decided to return it. I understand there’s always going to be defective products (especially with game controllers) however the fact I got 2 defective controllers back to back is unacceptable in my book for a premium controller that retails for $180.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice firm and works great. U can feel the difference from a regular Xbox controller, and adjusting the paddles for ur favorite setting a win win

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller, purchased to replace previous controller that was worn out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Been using for 3 three with no problems or stick drift

    I would recommend this to a friend