Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$189.73

Customer reviews

Rating 4.4 out of 5 stars with 16930 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 16,930 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried scuff and turtle beach. This is the best controller all around save your time and buy the pro controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller, but this is my 4th one that has had stick drift. Very sturdy and everything.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Red Elite Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller if you want the ability to customize the settings. Once I played with the Elite, never went back to standard. Like being able to swap dpads, adjust trigger pull, and add levers to the back for additional functions.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    M

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle. You can customize. Great control..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is excellent, and I particularly appreciate the additional adjustments it offers. Furthermore, I was able to purchase it at a discounted price, which made the experience even more satisfying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Controller, even better battery

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, i went a week without charging it. Also very comfortable.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Perfect until flawed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love using these controllers but the longevity of the sticks before stick drift kicks in is killing me. On my second controller, the first one both sticks had serious stick drift that I could not handle and my Right Bumper became useless and stopped working. My second one now after six months my right thumb stick is now having stick drift making it impossible to use. Its perfect until issues arise.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zavala,

      We're glad that you love using your Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Awesome Xbox Controller

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller and the buttons on the back. But some times the front buttons (A,B,X,Y) are not very responsive. Even so the controller it’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite core is a definite option.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Off the rip you can tell it is a lighter and smaller controller that the Elite. However this version is a quality controller. I play various FPS games along with some fighting games and well you can imagine these controllers take a beating. I had some concerns about shortcomings with this version of the elite. Outside of the missing paddles, (Thankyou Scuf) for the accessories it has been all up hill. The down side is you can not modulate the sticks like Eswap but that controller for console has its own issues. Anyway I would definitely recommend it and would venture back in to it should I need or better put when I need another one. Thank you BestBuy and to your customer service team. It is awesome being able to be in store and get real time responses to your questions from knowledgeable and friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST UPGRADE A GAMER LIKE ME CAN DO !

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL A TOP CONTENDER THAT CAN'T BE BEAT, THE PRICE IS RIGHT, THE BUTTONS ARE INTERCHANGABLE AND EASILY ADJUSTABLE TO TIGHTEN OR LOOSEN FOR YOUR FAVORITE GAMES / GAMEPLAY!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller!! Could’ve saved a lot of money and time if I would have known about this controller before!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gamer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, takes gaming to a whole new level.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is fantastic! After two years it has worked really well. Little stick drift in the right stick, but nothing that renders it unusable.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    Little bit pricey but great finish.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality and works well. The customizations are very.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Red Elite series 2 controller!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Elite series 2, this will be a nice addition to my Xbox controller collection.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great controller just wears out quickly.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One on the best feeling controllers I have ever owned. The weight is perfect and the additional buttons on the back are awesome! I've had this controller for about 6 months and the A button isn't registering ever hit. I would definitely get the geek squad warranty with this product if you use it often. I walked in told them the button wasn't working and they gave me a new one. Great controller just wears out quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Hunter,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my elite controller, it felt good on the hands although after a while u can start to feel the weight but u can customize this controller to whatever feel better to you. I love that u can change pretty much everything. Would definitely recommend if u wanna step your game up a notch.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this elite controller. When I saw it, i knew i just had to get it. The color scheme is so dope and so much better than the black one. This controller come with so the extra paddles and stuff but you can go on Amazon and buy the whole set with the case, charging base and and the paddles/thumb sticks. If you want a different feel and look, i would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, Durable, fast action no delay, worth the extra money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have to be my favorite controller I’ve ever purchased. Been playing on Xbox since the original and went through many different controllers. It does take time to get used to the paddles if anyone hasn’t had them before but if you don’t like them, they’re easy to remove.

    I would recommend this to a friend